Northwestern Memorial Hospital Customer Service

Phone Number & Contact Info

Northwestern Memorial Hospital's Best Phone Number

312-926-2000
Calls Customer Service·Most popular Northwestern Memorial Hospital number
Q:

How do I talk to a live human at Northwestern Memorial Hospital?

A:Don't press anything, just hold on the line for a representative.
Q:

Does Northwestern Memorial Hospital offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Northwestern Memorial Hospital phone number to document the phone system.
Here is how our research team describes the way the Northwestern Memorial Hospital phone system greets you: Thank you for calling Northwestern Medicine. Calls may be recorded for quality assurance purposes. All operators are currently assisting other callers. Please hold for the next available operator Service Specialist.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.

What are the hours and when should I call?

Northwestern Memorial Hospital operates the call center for this 312-926-2000 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Northwestern Memorial Hospital phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Northwestern Memorial Hospital staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Northwestern Memorial Hospital is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Northwestern Memorial Hospital

In summation, the best day to call Northwestern Memorial Hospital is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Northwestern Memorial Hospital staffs the call center well on Thursday.

Conclusion and closing notes

This is Northwestern Memorial Hospital's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Northwestern Memorial Hospital agent. This phone number is Northwestern Memorial Hospital's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 312-926-2000 include and other customer service issues. Rather than trying to call Northwestern Memorial Hospital first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Northwestern Memorial Hospital has 1 phone number. It's not always clear what is the best way to talk to Northwestern Memorial Hospital representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Northwestern Memorial Hospital. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Northwestern Memorial Hospital. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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