North Dakota Department of Transportation (DMV/RMV) Customer Service

Phone Number & Contact Info

North Dakota Department of Transportation (DMV/RMV)'s Best Phone Number

701-328-2725
Calls Customer Service·Most popular North Dakota Department of Transportation (DMV/RMV) number
Q:

How do I talk to a live human at North Dakota Department of Transportation (DMV/RMV)?

A:Press 2
Q:

Does North Dakota Department of Transportation (DMV/RMV) offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-4:30pm CST. The least busy day is Friday, and the most busy day is Thursday. Details
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this North Dakota Department of Transportation (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Here is how our research team describes the way the North Dakota Department of Transportation (DMV/RMV) phone system greets you: Thank you for calling the North Dakota Motor Vehicle Division. Motor Vehicle offers a variety of online services on our website, including vehicle renewal, mobility and impaired placard renewal, and temporary registration. Please listen, as their menu options have changed: For office hours, press 1. For vehicle title, registration, license plates, or mobility-impaired parking placards, press 2. For Interstate Motor Carrier programs, including IRP, IFTA, and UCR, press 3. For dealer enforcement issues, including dealer licensing, press 4. For Highway Patrol permits, including trip permits or size and overweight permits, press 5. For the Driver's License Division, including a photo ID, driver's license, suspended driver's license, or reinstatement, press 6."

What are the hours and when should I call?

North Dakota Department of Transportation (DMV/RMV) operates the call center for this 701-328-2725 phone number Mon-Fri 7:30am-4:30pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this North Dakota Department of Transportation (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like North Dakota Department of Transportation (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call North Dakota Department of Transportation (DMV/RMV) is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call North Dakota Department of Transportation (DMV/RMV)

In summation, the best day to call North Dakota Department of Transportation (DMV/RMV) is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that North Dakota Department of Transportation (DMV/RMV) staffs the call center well on Friday.

Calling this North Dakota Department of Transportation (DMV/RMV) Customer Number

Aug 17, 2023

Calling the North Dakota Department of Transportation is a fairly straightforward experience, but the customer service experience might be a bit too simple. When I called, I was directed to the main menu, which explained what kind of questions the North Dakota DMV handled and what were left to another department. The state DMV does not handle licensing questions; it's responsible for titles and vehicle registrations, dealer regulations and other similar concerns.

Upon making my selection at the main menu, I was almost instantly connected to a customer service representative, and I informed her that I had just purchased a vehicle in North Dakota and needed to get it registered. She told me that to do that, I would need the title of my vehicle and my driver's license, and I'd have to take both to my local county offices. I asked if there was one available in every county, and she confirmed that there was.

I then asked if there was anything else I would need to bring with me, such as a bill of sale, and she confirmed that the title and license were all that were necessary. I then inquired about what kind of fees I could expect to pay, and she said that would differ based on the age and weight of my vehicle. However, regardless of the parameters of my vehicle, I could expect to pay a 5% excise tax, plus an additional $5 as part of my registration fees, in addition to any fees charged by the state. With no other questions, I thanked her for her time and ended the call.

Overall, I thought the call was fine, but the representative seemed to be a little short with me. While she provided all of the information I needed to answer my questions, she didn't sound very personal in her responses. The tone of her voice was more of "Let's get this over with," resulting in a rather short and brusque experience. She wouldn't go beyond the basics to give me information; it seemed more like she wanted to get me off the phone as quickly as possible.

I thought the rest of the overall experience was good; I was able to seamlessly navigate the menu and get assistance without much of a wait. But the short nature of the call and her attempts to seemingly hustle me through the process really made for a less-than-enjoyable experience. Based on my experience, this number is a good place to get information, but I'd probably opt to go to the website first rather than deal with the customer service that I received on this call.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call North Dakota Department of Transportation (DMV/RMV)

If you have time to do a bit of reading before you call North Dakota Department of Transportation (DMV/RMV), we recommend you read over some of our problem-specific articles.

What are the acceptable forms of payment for DMV services?

The North Dakota Department of Transportation (DMV/RMV) accepts various forms of payment for its services. You can make payments using cash, checks, or money orders. Additionally, major credit cards, including Visa, MasterCard, Discover, and American Express, are also accepted. If you prefer electronic payments, the DMV/RMV also allows payments made through electronic funds transfer (EFT) or automated clearing house (ACH) transactions. However, it is important to note that some services may have specific payment requirements, so it is recommended to check with the North Dakota DMV/RMV beforehand. Overall, the DMV/RMV offers a range of payment options to ensure convenient and flexible transactions for individuals accessing their services.

Top North Dakota Department of Transportation (DMV/RMV) customer service problems

Click the link above to get answers to just about any North Dakota Department of Transportation (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More North Dakota Department of Transportation (DMV/RMV) Customer Service Contacts

There are of course other ways to contact North Dakota Department of Transportation (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

North Dakota Department of Transportation (DMV/RMV) Customer Help Desk / Web Support

dot.nd.gov - Customer Service
Customer service submission form
As a last, sometimes only, resort- North Dakota Department of Transportation (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is North Dakota Department of Transportation (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a North Dakota Department of Transportation (DMV/RMV) agent. This phone number is North Dakota Department of Transportation (DMV/RMV)'s best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 701-328-2725 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call North Dakota Department of Transportation (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, North Dakota Department of Transportation (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to North Dakota Department of Transportation (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for North Dakota Department of Transportation (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like North Dakota Department of Transportation (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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