Melbourne IT Customer Service

Phone Number & Contact Info

Melbourne IT's Best Phone Number

61 3 8624 2300
Calls Customer Service·Most popular Melbourne IT number
Q:

How do I talk to a live human at Melbourne IT?

A:International callers call this number.
Q:

Does Melbourne IT offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

Melbourne IT Customer Phone Numbers

Customer Service

888-863-2686
Toll-free · 24 hours, 7 days · Press 1 · · Free tools available: Talk for me, Skip the wait, Schedule my call

Customer Service

855-888-5877
Toll-free · 24 hours, 7 days · Press 1 · · Free tools available: Talk for me, Skip the wait, Schedule my call

Customer Service

1300 654 677
24 hours, 7 days · Australian callers call this number ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Melbourne IT phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: International callers call this number

What are the hours and when should I call?

Melbourne IT operates the call center for this 61 3 8624 2300 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Melbourne IT phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Melbourne IT staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Melbourne IT is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Melbourne IT

In summation, the best day to call Melbourne IT is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Melbourne IT number, but it is also the day with the shortest hold times.

Why Customers Call Melbourne IT

If you have time to do a bit of reading before you call Melbourne IT, we recommend you read over some of our problem-specific articles.

What are Melbourne IT's accepted payment methods?

Melbourne IT accepts various payment methods to provide flexibility and convenience for its customers. The accepted payment methods include major credit cards such as Visa, MasterCard, and American Express, allowing customers to make payments securely online. Additionally, Melbourne IT also accepts payments through PayPal, a widely-used online payment system, enabling customers to conveniently complete their transactions. It is important to note that accepted payment methods may vary based on the specific services or products being purchased. Therefore, customers are encouraged to review the payment options available for their specific requirements during the checkout process or by contacting Melbourne IT's customer support for further assistance.

What services does Melbourne IT offer to businesses?

Melbourne IT offers a range of comprehensive services catered specifically to businesses. With expertise in digital solutions, they provide domain registration, website design and development, and web hosting services. Their domain registration service enables businesses to secure their online presence with a variety of top-level domains, while their website design and development team creates customized, responsive websites tailored to meet each business's unique requirements. Melbourne IT also offers reliable and secure web hosting solutions, ensuring businesses have fast and uninterrupted online access. Additionally, they offer email and collaboration services, including Office 365 and G Suite, helping businesses enhance their productivity and communication. With a focus on empowering businesses with technology, Melbourne IT provides end-to-end solutions that ensure a strong online presence and improved business operations.

What are Melbourne IT's hosting plans and pricing options?

Melbourne IT offers a range of hosting plans and pricing options to cater to diverse needs. Our plans include shared hosting, virtual private servers (VPS), and dedicated servers. Shared hosting is suited for small businesses and individuals, offering cost-effective solutions with scalability. VPS options are perfect for those requiring more control and resources, providing dedicated resources within a shared environment. For businesses with high traffic and specific requirements, our dedicated server plans offer unparalleled performance and customization. Pricing varies based on the chosen plan and additional services like domain registration, SSL certificates, and backups. To ensure transparency, our website displays detailed pricing information for each hosting plan. Please refer to our website or contact our sales team for a more comprehensive overview of Melbourne IT's hosting plans and detailed pricing options.

Top Melbourne IT customer service problems

Click the link above to get answers to just about any Melbourne IT customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Melbourne IT Customer Service Contacts

There are of course other ways to contact Melbourne IT customer service besides the phone. Below we list the best ones, by medium.

Melbourne IT Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Melbourne IT will reply our your email.

Melbourne IT Customer Help Desk / Web Support

community.melbourneit.com.au - Customer Service
Online customer service Help Center
As a last, sometimes only, resort- Melbourne IT customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Melbourne IT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Melbourne IT agent. This phone number is Melbourne IT's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 61 3 8624 2300 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Melbourne IT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Melbourne IT has 4 phone numbers. It's not always clear what is the best way to talk to Melbourne IT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Melbourne IT. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Melbourne IT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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