Logan International Airport Customer Service

Phone Number & Contact Info

Logan International Airport's Best Phone Number

617-561-3333
Calls Customer Service·Most popular Logan International Airport number
Q:

How do I talk to a live human at Logan International Airport?

A:Press 1 for english, Then hold for Representative.
Q:

Does Logan International Airport offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 7am-11:30pm EST. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Logan International Airport phone number to document the phone system.
Here is how our research team describes the way the Logan International Airport phone system greets you: Please say the first and last name of the person you wish to reach. You can also say the name of the department or service you would like to be connected to.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for english, Then hold for Representative

What are the hours and when should I call?

Logan International Airport operates the call center for this 617-561-3333 phone number Mon-Sun 7am-11:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Logan International Airport phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Logan International Airport staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Logan International Airport is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Logan International Airport

In summation, the best day to call Logan International Airport is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Logan International Airport number, but it is also the day with the shortest hold times.

More Logan International Airport Customer Service Contacts

There are of course other ways to contact Logan International Airport customer service besides the phone. Below we list the best ones, by medium.

Logan International Airport Customer Help Desk / Web Support

massport.com - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Logan International Airport customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Logan International Airport's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Logan International Airport agent. This phone number is Logan International Airport's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-561-3333 include and other customer service issues. Rather than trying to call Logan International Airport first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Logan International Airport has 1 phone number. It's not always clear what is the best way to talk to Logan International Airport representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Logan International Airport. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Logan International Airport. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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