How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Liberty Tax Service below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Liberty Tax Service phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to human. For all Non-Canadien customers
Below are some clips we've found from Liberty Tax Service's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Liberty Tats. Your call may be monitored or recorded.
For quality assurance purposes. If you know your party's extension, please dial it at any time.
Please listen as our menu options have changed.
For franchisee support, press one. For US customer support, and corporate receptionist, press two.
For Canadian customer support, press three.
Invalid input. Please try again.
Thank you for calling Liberty Tasks. Your call may be monitored or recorded."
Excerpt from a call with Liberty Tax Service
Monday, March 25, 2024 5:22 PM
The first phone menu
"Thank you for calling Liberty Tats. Your call may be monitored or recorded.
For quality assurance purposes. If you know your party's extension, please dial it at any time.
Please listen as our menu options have changed.
For franchisee support, press one.
For US customer support, and corporate receptionist, press two.
For Canadian customer support, press three."
Excerpt from a call with Liberty Tax Service
Friday, May 17, 2024 3:29 PM
After you press 2
"For virtual tax center, press five.
For a customer service specialist, press six. To repeat these options, press seven.
For your local office information, press one.
For information regarding the status of your IRS refund, press two."
Excerpt from a call with Liberty Tax Service
Friday, May 17, 2024 3:29 PM
What are the hours and when should I call?
Liberty Tax Service operates the call center for this 800-790-3863 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 182 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Liberty Tax Service call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Liberty Tax Service phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Liberty Tax Service staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Liberty Tax Service is Saturday.The most busy day to call is Wednesday, which averages 388% more phone calls by comparison.Again, this is based on a sample of 182 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Liberty Tax Service is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Liberty Tax Service staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Liberty Tax Service
If you have time to do a bit of reading before you call Liberty Tax Service, we recommend you read over some of our problem-specific articles.
Liberty Tax Service is a professional tax preparation company offering a range of tax-related services to individuals and businesses. With over 4,000 offices across the United States and Canada, Liberty Tax Service aims to simplify and streamline the often complex process of filing taxes. Their team of certified tax professionals provides expert guidance and assistance in preparing accurate tax returns, maximizing deductions, and ensuring compliance with relevant tax laws. Liberty Tax Service also offers electronic filing options, refund anticipation loans, and audit support for added convenience and peace of mind. Whether you need assistance with personal or business taxes, Liberty Tax Service is dedicated to providing reliable, trustworthy, and accessible tax services to meet your specific needs.
Liberty Tax Service has numerous locations across the United States, making it convenient for customers to access their professional tax preparation services nationwide. Whether you are in a bustling city or a small town, there is likely a Liberty Tax Service nearby. With over 4,000 offices nationwide, you can find one in most major cities and towns. To locate the nearest office, you can use the "Find Office" feature on our website or mobile app by entering your zip code or city name. This will display a list of the closest locations along with their contact details and operating hours. With our widespread presence, Liberty Tax Service aims to provide accessible and reliable tax assistance to individuals and businesses across the country.
Liberty Tax Service offers a comprehensive range of tax services to individuals and businesses. Our highly trained tax professionals are committed to ensuring accurate and efficient tax preparation, filing, and planning. We provide personalized attention and tailor our services to meet the unique needs of each client. Whether it is preparing and filing federal and state tax returns, maximizing deductions and credits, or resolving tax-related issues with the IRS, we have the expertise to handle it all. Additionally, we offer year-round support, including assistance with tax audits and amendments. Liberty Tax Service strives to make the tax process as stress-free as possible, offering reliable, affordable, and transparent services to help our clients navigate the complexities of tax laws with confidence.
Click the link above to get answers to just about any Liberty Tax Service customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Liberty Tax Service, and their purpose. Are any of these similar to the reason you are trying to call?
Tax filing assistance request: "You said they could do it with no problem, no charge, because that was a policy."
- From a call lasting 43m 35s , Sep 6, 2024 4:53 PM
Requesting tax form: "I need y'all to email me my ten forty from the twenty twenty three tax."
- From a call lasting 14m 15s , Aug 16, 2024 1:23 PM
Tax payment and refund concerns: "I owe seventy eight dollars if I remember correctly."
- From a call lasting 17m 51s , Jun 28, 2024 3:12 PM
Tax filing assistance needed: "The tax office is closed, my taxes didn't get filed, and I can't get in touch with anyone to complete my filing."
- From a call lasting 9m 11s , May 17, 2024 3:29 PM
Information about why customers call Liberty Tax Service is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Liberty Tax Service customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Liberty Tax Service's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Liberty Tax Service agent. This phone number is Liberty Tax Service's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-790-3863 include and other customer service issues. Rather than trying to call Liberty Tax Service first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Liberty Tax Service has 2 phone numbers. It's not always clear what is the best way to talk to Liberty Tax Service representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Liberty Tax Service. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Liberty Tax Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.