Lexmark Customer Service

Phone Number & Contact Info

Lexmark's Best Phone Number

800-539-6275
Toll-free·Calls Customer Service·Most popular Lexmark number
Q:

How do I talk to a live human at Lexmark?

A:Press 0 at the first menu.
Q:

Does Lexmark offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Friday.

Lexmark Customer Phone Numbers

Premium Support

800-648-3862
Toll-free · 24 hours, 7 days · Press 1 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Lexmark phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at the first menu.

What are the hours and when should I call?

Lexmark operates the call center for this 800-539-6275 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 635 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lexmark phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lexmark staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Lexmark is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 635 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Lexmark

In summation, the best day to call Lexmark is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lexmark staffs the call center well on Wednesday.

Why Customers Call Lexmark

If you have time to do a bit of reading before you call Lexmark, we recommend you read over some of our problem-specific articles.

What is the warranty period for Lexmark printers?

The warranty period for Lexmark printers varies depending on the model and region. Generally, Lexmark provides a one-year warranty for its printers, starting from the date of purchase. This warranty covers any defects in materials or workmanship during normal use. However, Lexmark also offers extended warranty options for additional coverage beyond the standard one-year period. These extended warranties can be purchased separately and usually provide added protection for up to three years. It is important to review the specific warranty terms and conditions applicable to each printer model, as well as the region where it is purchased, to accurately determine the warranty period for a particular Lexmark printer.

What operating systems are supported by Lexmark printers?

Lexmark printers support a wide range of operating systems including Windows, macOS, and Linux. The exact list of supported operating systems depends on the specific printer model. For Windows users, Lexmark printers are compatible with Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10. macOS users can use Lexmark printers with OS X 10.6 and higher. Linux users have access to Lexmark printer drivers that work with various distributions such as Ubuntu, Debian, Fedora, and openSUSE. Lexmark also provides drivers for some older operating systems like Novell Open Enterprise Server, IBM AIX, and Sun Solaris. It is important to check the printer's documentation or the Lexmark website for the specific operating system compatibility of each printer model.

What types of paper are compatible with Lexmark printers?

Lexmark printers are compatible with a wide range of paper types to meet various printing needs. These printers support standard printer paper, including plain, recycled, and multipurpose paper. Additionally, they are compatible with specialty paper such as cardstock, envelopes, labels, and transparencies, allowing for professional-looking documents, greetings cards, and presentations. Lexmark printers also handle different paper sizes, including letter, legal, executive, A4, A5, and more. It is important to ensure that the chosen paper is within the weight and thickness specifications recommended by Lexmark for optimal performance and to avoid potential paper jams or other issues. Users can refer to the printer's manual or the Lexmark website for specific paper recommendations and guidelines.

Top Lexmark customer service problems

Click the link above to get answers to just about any Lexmark customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Lexmark Customer Service Contacts

There are of course other ways to contact Lexmark customer service besides the phone. Below we list the best ones, by medium.

Lexmark Customer Service Live Chat

support.lexmark.com - Customer Service
Use this link to chat live
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Lexmark provides this option.

Lexmark Customer Email Addresses

cpdsuprt@lexmark.com - Customer Service
Verified contact for Lexmark e-Support Team
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Lexmark will reply our your email.

Lexmark Customer Help Desk / Web Support

lexmark.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Lexmark customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Lexmark's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lexmark agent. This phone number is Lexmark's best phone number because 3,810 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-539-6275 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Lexmark first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or chat. In total, Lexmark has 2 phone numbers. It's not always clear what is the best way to talk to Lexmark representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Lexmark. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lexmark. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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