Updated

Leader Bank Customer Service

Phone Number & Contact Info

Leader Bank's Best Phone Number

781-646-3900
Calls Corporate Offices·Most popular Leader Bank number
Q:

How do I talk to a live human at Leader Bank?

A:Don't press anything, just wait on the line.
Q:

Does Leader Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Leader Bank phone number to document the phone system.
Here is how our research team describes the way the Leader Bank phone system greets you: Thank you for calling Leader Bank. Your call is being transferred now.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just wait on the line.

What are the hours and when should I call?

Leader Bank operates the call center for this 781-646-3900 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 4,082 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Leader Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Leader Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Leader Bank is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 4,082 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Leader Bank

In summation, the best day to call Leader Bank is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Leader Bank staffs the call center well on Monday.

Conclusion and closing notes

This is Leader Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Leader Bank agent. This phone number is Leader Bank's best phone number because 24,492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 781-646-3900 include and other customer service issues. Rather than trying to call Leader Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Leader Bank has 1 phone number. It's not always clear what is the best way to talk to Leader Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Leader Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Leader Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated