HootSuite Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access HootSuite customer support.

HootSuite's Best Contact Information

Q:

How do I contact HootSuite customer service?

A:HootSuite does not have a customer service phone number, but you can contact them through X / Twitter or their website.
While a phone number would be better, tweeting at their customer care team is public and effective if you have an account.
Q:

Does HootSuite offer 24 hour customer service?

A:Not by phone. But you can contact HootSuite 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact HootSuite Customer Service

There are other ways to contact HootSuite customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Service on X (formerly Twitter)

@Hootsuite_Help - Customer Service
Use this handle to get help from them on Twitter
Mon-Fri 9am-5pm EST
HootSuite, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

hootsuite.com - Customer Service
Click "Get Support Now"
24 hours, 7 days
As a last, sometimes only, resort- HootSuite customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with HootSuite?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with HootSuite, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is Hootsuite available for mobile devices?

Yes, Hootsuite is available for mobile devices. Hootsuite offers a mobile app that allows users to manage their social media accounts on the go. The app is compatible with both iOS and Android devices, making it accessible to a wide range of users. With the Hootsuite mobile app, users can schedule and publish posts, monitor their social media feeds, engage with their audience, and track social media performance from their smartphones or tablets. The app also offers features such as push notifications and the ability to manage multiple social media accounts in one place. Hootsuite's mobile app provides flexibility and convenience for users who need to stay connected and manage their social media presence from anywhere.

What is Hootsuite and what does it do?

Hootsuite is a social media management platform that allows users to manage, schedule, and analyze their social media activities from a single dashboard. It helps individuals and businesses streamline their social media presence by providing tools for content curation, scheduling posts, engaging with audiences, and tracking performance across multiple social media channels. With Hootsuite, users can manage their accounts on popular platforms like Facebook, Instagram, Twitter, LinkedIn, and YouTube, all in one place. It offers features such as social media listening, team collaboration, analytics, and integration with other marketing tools. Hootsuite is designed to make social media management more efficient and effective, enabling users to save time, increase engagement, and measure the impact of their social media efforts.

How much does Hootsuite cost?

Hootsuite offers different pricing plans to suit the needs of various businesses. The cost of Hootsuite depends on the plan you choose. Their plans range from a free option, which provides limited features, to different paid plans with more advanced features and functionality. The paid plans start at $29 per month for the Professional plan, designed for small businesses and individuals. For larger organizations and teams, the Team plan costs $129 per month. Additionally, Hootsuite offers an Enterprise plan with custom features and pricing designed for large-scale businesses. The cost of Hootsuite may also vary depending on whether you choose monthly or annual billing. For a detailed breakdown of features and pricing, you can visit the Hootsuite website.

Top HootSuite customer problems and solutions

Click the link above to get answers to just about any HootSuite customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my HootSuite issue

Conclusion and closing notes

You came here to see HootSuite's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a HootSuite agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact HootSuite anyways and help you with your issue. Over the last 18 months, 552 customers like you have come in search of a phone number for HootSuite and helped us confirm they don't have one. Common reasons that people try to call HootSuite customer support department include and other customer service issues. Rather than trying to call HootSuite first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via twitter or web. Unfortunately, right now HootSuite doesn't have any phone numbers. It's not always clear what is the best way to talk to HootSuite representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If HootSuite Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for HootSuite, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from HootSuite customers like yourself.

GetHuman does not provide call center services or customer support operations for HootSuite. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HootSuite. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare HootSuite Customer Service

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!