Heritage Bank of Commerce Customer Service

Phone Number & Contact Info

Heritage Bank of Commerce's Best Phone Number

408-947-6900
Calls Customer Service·Most popular Heritage Bank of Commerce number
Q:

How do I talk to a live human at Heritage Bank of Commerce?

A:Calling this Heritage Bank of Commerce number should go right to a real human being.
Q:

Does Heritage Bank of Commerce offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Heritage Bank of Commerce phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Heritage Bank of Commerce number should go right to a real human being
In fact, much of this information on this page is superfluous because this Heritage Bank of Commerce phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Heritage Bank of Commerce operates the call center for this 408-947-6900 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9,928 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Heritage Bank of Commerce phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Heritage Bank of Commerce staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Heritage Bank of Commerce is Monday. The most busy day to call is Friday. Again, this is based on a sample of 9,928 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Heritage Bank of Commerce

In summation, the best day to call Heritage Bank of Commerce is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Heritage Bank of Commerce staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Heritage Bank of Commerce

If you have time to do a bit of reading before you call Heritage Bank of Commerce, we recommend you read over some of our problem-specific articles.

What is Heritage Bank of Commerce?

Heritage Bank of Commerce is a trusted financial institution that has been serving the community for years. We are a full-service bank dedicated to helping individuals, businesses, and communities achieve their financial goals. With a strong emphasis on personalized service, we offer a wide range of banking products and services to meet our customers' unique needs. Whether it's personal banking solutions like checking and savings accounts, loans and mortgages, or business banking services such as merchant services and treasury management, Heritage Bank of Commerce is here to provide reliable and flexible financial solutions with a community-focused approach. Our experienced team of professionals is committed to building long-term relationships and providing exceptional service, helping our customers thrive financially.

What are the banking services offered by Heritage Bank of Commerce?

Heritage Bank of Commerce offers a comprehensive range of banking services to cater to all financial needs. Our services are designed to provide convenience and flexibility to our customers. We offer personal banking services such as checking accounts, savings accounts, and certificates of deposit to help individuals manage their finances effectively. For businesses, we provide customized solutions including business checking accounts, business savings accounts, and merchant services to support financial growth and success. Additionally, we offer lending solutions such as mortgages, home equity loans, and personal loans to help individuals achieve their dreams and goals. Our online and mobile banking platforms provide convenient access to account information, bill payment, and fund transfers. With Heritage Bank of Commerce, you can expect personalized attention, exceptional service, and innovative banking solutions to meet your unique needs.

What is the routing number for Heritage Bank of Commerce?

The routing number for Heritage Bank of Commerce is 121144232. It is a unique nine-digit code that identifies our bank and the location where your account was opened. This number is essential for various transactions such as wire transfers, direct deposits, and online bill payments. You can find your routing number on your checks; it is the first set of numbers at the bottom left corner. Additionally, you can also contact our customer service team or visit our website for further assistance. Please note that the routing number may vary depending on your account and region, so it is always recommended to verify it with the bank directly.

Top Heritage Bank of Commerce customer service problems

Click the link above to get answers to just about any Heritage Bank of Commerce customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Heritage Bank of Commerce Customer Service Contacts

There are of course other ways to contact Heritage Bank of Commerce customer service besides the phone. Below we list the best ones, by medium.

Heritage Bank of Commerce Customer Help Desk / Web Support

heritagebankofcommerce.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Heritage Bank of Commerce customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Heritage Bank of Commerce's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Heritage Bank of Commerce agent. This phone number is Heritage Bank of Commerce's best phone number because 59,570 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 408-947-6900 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Heritage Bank of Commerce first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Heritage Bank of Commerce has 1 phone number. It's not always clear what is the best way to talk to Heritage Bank of Commerce representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Heritage Bank of Commerce. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Heritage Bank of Commerce. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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