How do I talk to a live human at Health Smart.com?
A:Calling this Health Smart.com number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Health Smart.com for you.
Q:
Does Health Smart.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm EST.The least busy day is Thursday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Health Smart.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Health Smart.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Health Smart.com number should go right to a real human being
Below are some clips we've found from Health Smart.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the HealthSmart benefit Solutions website support customer service center.
Please hold for an advocate. Your call may be recorded or monitored for quality assurance.
All of our advocates are still busy. Your call is very important to us.
Please continue to hold. Thank you."
Excerpt from a call with Health Smart.com
Tuesday, January 16, 2024 2:15 PM
In fact, much of this information on this page is superfluous because this Health Smart.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Health Smart.com operates the call center for this 800-638-0968 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Health Smart.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Health Smart.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Health Smart.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Health Smart.com is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Health Smart.com is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Health Smart.com staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Health Smart.com
Below is a sample of recent calls to Health Smart.com, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting new ID card: "I need to order a new ID card to be sent to my house as the one on the SmartHealth app is my mom's, not mine."
- From a call lasting 1m 31s , Jan 16, 2024 2:15 PM
Conclusion and closing notes
This is Health Smart.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Health Smart.com agent. This phone number is Health Smart.com's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-638-0968 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Health Smart.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Health Smart.com has 1 phone number. It's not always clear what is the best way to talk to Health Smart.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Health Smart.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Health Smart.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.