Great-West Financial Customer Service

Phone Number & Contact Info

Great-West Financial's Best Phone Number

800-537-2033
Toll-free·Calls Customer Service·Most popular Great-West Financial number
Free tools for easier calling
Q:

How do I talk to a live human at Great-West Financial?

A:Calling this Great-West Financial number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Great-West Financial for you.
Q:

Does Great-West Financial offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Great-West Financial below.

Let us call and talk to Great-West Financial for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Great-West Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Great-West Financial number should go right to a real human being
In fact, much of this information on this page is superfluous because this Great-West Financial phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Great-West Financial operates the call center for this 800-537-2033 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Great-West Financial call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Great-West Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Great-West Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Great-West Financial is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Great-West Financial

In summation, the best day to call Great-West Financial is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Great-West Financial number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Great-West Financial

If you have time to do a bit of reading before you call Great-West Financial, we recommend you read over some of our problem-specific articles.

Does Great-West Financial offer any financial planning services?

Yes, Great-West Financial offers comprehensive financial planning services to help individuals and families achieve their financial goals. Our team of experienced financial advisors is dedicated to providing personalized solutions tailored to each client's unique needs and circumstances. Our services include retirement planning, investment management, estate planning, risk management, and tax strategies. We strive to empower our clients to make informed decisions by providing them with holistic financial advice and ongoing support throughout their financial journey. Whether you are planning for retirement, saving for education, or managing your wealth, Great-West Financial is here to help you navigate the complexities of financial planning and achieve long-term financial success.

What types of financial products and services does Great-West Financial offer?

Great-West Financial offers a wide range of financial products and services to cater to various needs. We provide retirement savings solutions such as 401(k) plans, IRAs, and annuities. Our investment offerings include mutual funds, managed accounts, and fixed or variable annuity products. We also offer life insurance and disability insurance solutions to protect individuals and their loved ones. Additionally, we provide employee benefits services, including group retirement plans, health savings accounts, and flexible spending accounts. Our services extend to financial advice and guidance through our team of experienced professionals who assist clients in creating personalized financial plans and offer strategies for achieving their long-term goals. With our comprehensive suite of financial offerings, Great-West Financial strives to empower individuals and organizations to secure their financial future.

Does Great-West Financial offer any educational resources about retirement planning?

Yes, Great-West Financial offers a wide range of educational resources to assist individuals with retirement planning. They understand the importance of being prepared for retirement and provide information on various topics such as savings strategies, investment options, and risk management. These resources include articles, guides, and tools that aim to help individuals make informed decisions about their financial future. Additionally, Great-West Financial also conducts seminars and webinars where participants can learn more about retirement planning and ask questions to experts in the field. By offering these educational resources, Great-West Financial strives to empower individuals to make the best choices and achieve their retirement goals.

Top Great-West Financial customer service problems

Click the link above to get answers to just about any Great-West Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Great-West Financial Customer Service Contacts

There are of course other ways to contact Great-West Financial customer service besides the phone. Below we list the best ones, by medium.

Great-West Financial Customer Help Desk / Web Support

greatwest.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Great-West Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Great-West Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Great-West Financial agent. This phone number is Great-West Financial's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-537-2033 include Get financial advice and other customer service issues. Rather than trying to call Great-West Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Great-West Financial has 1 phone number. It's not always clear what is the best way to talk to Great-West Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Great-West Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Great-West Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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