General Re Customer Service

Phone Number & Contact Info

General Re's Best Phone Number

203-328-5000
Calls Corporate Offices·Most popular General Re number
Q:

How do I talk to a live human at General Re?

A:Calling this General Re number should go right to a real human being.
Q:

Does General Re offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this General Re phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this General Re number should go right to a real human being
In fact, much of this information on this page is superfluous because this General Re phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

General Re operates the call center for this 203-328-5000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,289 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this General Re phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like General Re staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call General Re is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 2,289 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call General Re

In summation, the best day to call General Re is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that General Re staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call General Re

If you have time to do a bit of reading before you call General Re, we recommend you read over some of our problem-specific articles.

What is General Re?

General Re is a leading global reinsurance company that provides a wide range of risk management and reinsurance solutions. With a rich history dating back to 1921, General Re combines stability and expertise to assist clients in managing their risks and protecting their financial well-being. As a subsidiary of Berkshire Hathaway, General Re enjoys the strength and resources of one of the world's largest and most respected corporations. The company offers reinsurance solutions across various lines of business, including property and casualty, life and health, and specialty insurance. With a focus on long-term relationships and personalized service, General Re strives to understand its clients' needs and help them navigate complex risk environments with innovative and tailored solutions.

Where is General Re located?

General Re is a global reinsurance company with multiple offices worldwide. Its headquarters is located in Stamford, Connecticut, United States. Additionally, General Re has a strong presence in Europe, with offices in London, Zurich, Cologne, and Paris. In the Asia-Pacific region, the company has offices in Hong Kong, Sydney, and Tokyo. General Re also operates in Latin America, with offices in São Paulo and Mexico City, and in the Middle East and Africa, with offices in Dubai and Johannesburg. With this extensive global network, General Re ensures its ability to serve clients from various regions and provide them with effective reinsurance solutions.

Does General Re operate internationally?

Yes, General Re operates internationally. As a leading global reinsurer, General Re has a presence in numerous countries around the world and serves clients from various regions. With a strong network of offices and subsidiaries spanning across Asia, Europe, North America, and Australia, General Re leverages its international operations to provide reinsurance solutions on a global scale. This extensive geographic reach allows the company to offer tailored products and services to clients across different markets and supports its commitment to addressing the diverse needs of its customers worldwide. Whether it's underwriting, risk management, or claims handling, General Re's international operations ensure comprehensive coverage and support to its clients wherever they operate.

Top General Re customer service problems

Click the link above to get answers to just about any General Re customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is General Re's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a General Re agent. This phone number is General Re's best phone number because 13,732 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 203-328-5000 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call General Re first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, General Re has 1 phone number. It's not always clear what is the best way to talk to General Re representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for General Re. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like General Re. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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