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FitOrbit Customer Service

Phone Number & Contact Info

FitOrbit's Best Phone Number

424-652-9650
Calls Corporate Offices·Most popular FitOrbit number
Q:

How do I talk to a live human at FitOrbit?

A:Just call, someone picks up.
Q:

Does FitOrbit offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

FitOrbit Customer Phone Numbers

Customer Service

877-578-6020
Toll-free · 24 hours, 7 days · Press 1 to speak to a person · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this FitOrbit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just call, someone picks up

What are the hours and when should I call?

FitOrbit operates the call center for this 424-652-9650 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FitOrbit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FitOrbit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call FitOrbit is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call FitOrbit

In summation, the best day to call FitOrbit is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FitOrbit staffs the call center well on Monday.

Why Customers Call FitOrbit

If you have time to do a bit of reading before you call FitOrbit, we recommend you read over some of our problem-specific articles.

What is FitOrbit?

FitOrbit is an innovative online personal training platform that brings professional fitness coaching conveniently to you. It provides customized workout routines and personalized meal plans designed by certified personal trainers and nutritionists. FitOrbit offers a comprehensive and convenient approach to fitness, allowing users to achieve their health goals from anywhere. Through a user-friendly platform, individuals can track their progress, access video instructions, and receive ongoing support and guidance from their dedicated trainer. FitOrbit aims to make fitness accessible to everyone, regardless of their location or schedule. It offers a flexible and affordable solution to help users stay motivated, accountable, and achieve sustainable results. With FitOrbit, professional guidance and support are just a click away.

Is FitOrbit suitable for beginners?

Yes, FitOrbit is suitable for beginners. Our program is designed to cater to individuals at all fitness levels, including beginners. We understand that starting a fitness journey can be overwhelming, which is why our platform offers personalized training and guidance from certified trainers. Whether you are new to fitness or have limited experience, FitOrbit can provide you with a customized workout plan that suits your abilities and goals. Our trainers will take into account your fitness level, preferences, and any limitations you may have to create a program that is both effective and safe. With FitOrbit, beginners can feel confident and supported as they embark on their fitness journey.

Can I access FitOrbit on my mobile device?

Yes, you can access FitOrbit on your mobile device. FitOrbit offers a mobile app that allows you to conveniently access all the features and functionality of the platform on the go. Whether you have an iPhone or an Android device, you can download the FitOrbit app from the App Store or Google Play Store respectively. The mobile app provides a seamless user experience, allowing you to track your workouts, log your meals, communicate with your personal trainer, and access your customized fitness and nutrition plan anytime, anywhere. With FitOrbit on your mobile device, you can stay connected to your health and wellness goals no matter where life takes you.

Top FitOrbit customer service problems

Click the link above to get answers to just about any FitOrbit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More FitOrbit Customer Service Contacts

There are of course other ways to contact FitOrbit customer service besides the phone. Below we list the best ones, by medium.

FitOrbit Customer Email Addresses

support@fitorbit.com - Customer Service
FitOrbit's online support desk is the quickest, easiest way to get a quick answer to any of your questions.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and FitOrbit will reply our your email.

Conclusion and closing notes

This is FitOrbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FitOrbit agent. This phone number is FitOrbit's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 424-652-9650 include Become a member, Cancel membership, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call FitOrbit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, FitOrbit has 2 phone numbers. It's not always clear what is the best way to talk to FitOrbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for FitOrbit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FitOrbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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