A:Calling this Firestone Tire number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Firestone Tire for you.
Q:
Does Firestone Tire offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat-Sun 8am-6pm CST.The least busy day is Sunday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Firestone Tire below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Firestone Tire phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Firestone Tire number should go right to a real human being
Below are some clips we've found from Firestone Tire's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Firestone Complete Auto Care.
For all other inquiries, please stay on the line.
If you are calling for towing assistance, press one.
For the location and phone number of a store nearest you, press two."
Excerpt from a call with Firestone Tire
Monday, June 17, 2024 11:40 PM
In fact, much of this information on this page is superfluous because this Firestone Tire phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Firestone Tire operates the call center for this 800-367-3872 phone number Mon-Fri 8am-10pm, Sat-Sun 8am-6pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 105 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Firestone Tire call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Firestone Tire phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Firestone Tire staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Firestone Tire is Sunday.The most busy day to call is Wednesday, which averages 1400% more phone calls by comparison.Again, this is based on a sample of 105 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Firestone Tire is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Firestone Tire
If you have time to do a bit of reading before you call Firestone Tire, we recommend you read over some of our problem-specific articles.
The recommended tire pressure for Firestone tires varies depending on the specific tire model and vehicle. To find the precise tire pressure for your Firestone tires, we recommend referring to the tire placard located on your vehicle's driver-side door jamb, glove box, or fuel door. This placard displays the manufacturer's recommended tire pressure in PSI (pounds per square inch). It is essential to follow the recommended tire pressure specified by the vehicle manufacturer to ensure optimal performance, fuel efficiency, and safety. Additionally, regular tire pressure checks and adjustments should be made, considering factors like load, weather conditions, and driving habits, to maintain proper tire inflation and maximize the life of your Firestone tires.
Yes, Firestone tires are backed by a comprehensive warranty. Firestone recognizes the importance of customer satisfaction and stands behind the quality and performance of their tires. The warranty offers coverage against any manufacturing defects and workmanship errors, ensuring peace of mind for customers. In case of any eligible issues, Firestone provides free repair or replacement within a specified period or mileage limit. The warranty also includes a treadwear guarantee, which offers a prorated credit towards the purchase of a replacement tire if the tread wears out prematurely. However, the warranty does not cover damage resulting from misuse, road hazards, or accidents. Firestone's commitment to customer satisfaction and their reliable warranty make their tires a trusted choice for drivers.
The average lifespan of Firestone tires varies depending on several factors, such as driving habits, road conditions, and maintenance practices. On average, Firestone tires can last around 40,000 to 80,000 miles, or approximately 4 to 6 years. However, it's important to note that proper tire maintenance, such as regular rotations, proper inflation, and regular inspections, can significantly extend their lifespan. Additionally, different Firestone tire models have varying durability and performance characteristics, which can affect their longevity. To maximize the lifespan of Firestone tires, it is recommended to consult the specific tire model's warranty and follow the manufacturer's guidelines for proper care and maintenance.
Click the link above to get answers to just about any Firestone Tire customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Firestone Tire, and their purpose. Are any of these similar to the reason you are trying to call?
Transaction assistance request: "Can you help me track it down?"
- From a call lasting 8m 49s , Oct 30, 2024 12:36 AM
Account assistance request: "I think it's all ready to go."
- From a call lasting 11m 10s , Oct 30, 2024 12:23 AM
Tires splitting inquiry: "They're splitting and they've only been on the car for about four months."
- From a call lasting 2m 6s , Oct 2, 2024 12:30 AM
Follow-up on complaint: "I need to talk to somebody in charge, please."
- From a call lasting 14m 47s , Sep 18, 2024 7:12 PM
Issue at service facility: "I had a negative experience with one of your managers at a facility."
- From a call lasting 5m 19s , Jun 17, 2024 11:40 PM
Complaint about service: "I just wanted to brought to your guys' attention because, you know, I don't know how many people they might have been doing that to."
- From a call lasting 20m 13s , Jan 11, 2024 8:11 PM
Information about why customers call Firestone Tire is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Firestone Tire provides this option.
As a last, sometimes only, resort- Firestone Tire customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Firestone Tire's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Firestone Tire agent. This phone number is Firestone Tire's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-367-3872 include and other customer service issues. Rather than trying to call Firestone Tire first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Firestone Tire has 1 phone number. It's not always clear what is the best way to talk to Firestone Tire representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Firestone Tire. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Firestone Tire. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.