Famous-smoke.com Customer Service

Phone Number & Contact Info

Famous-smoke.com's Best Phone Number

800-564-2486
Toll-free·Calls Customer Service·Most popular Famous-smoke.com number
Free tools for easier calling
Q:

How do I talk to a live human at Famous-smoke.com?

A:Calling this Famous-smoke.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Famous-smoke.com for you.
Q:

Does Famous-smoke.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Friday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Famous-smoke.com below.

Let us call and talk to Famous-smoke.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Famous-smoke.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Famous-smoke.com number should go right to a real human being
In fact, much of this information on this page is superfluous because this Famous-smoke.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Famous-smoke.com operates the call center for this 800-564-2486 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Famous-smoke.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Famous-smoke.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Famous-smoke.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Famous-smoke.com is Friday. The most busy day to call is Monday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Famous-smoke.com

In summation, the best day to call Famous-smoke.com is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Famous-smoke.com staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Famous-smoke.com

If you have time to do a bit of reading before you call Famous-smoke.com, we recommend you read over some of our problem-specific articles.

What is Famous-smoke.com?

Famous-smoke.com is an established online retailer specializing in premium cigars, cigar accessories, and related products. With over 80 years of experience in the industry, we pride ourselves on offering an extensive selection of cigars from all the major brands and regions around the world. Our website serves as a hub for cigar enthusiasts, providing a user-friendly platform to shop and explore our vast inventory, conveniently offering a range of prices to cater to all budgets. In addition to cigars, we also offer a wide range of cigar accessories, such as humidors, cutters, lighters, and more. Whether you are a seasoned aficionado or new to cigars, Famous-smoke.com is the go-to destination for all your cigar needs.

Can I create an account on Famous-smoke.com?

Yes, you can create an account on Famous-smoke.com by clicking on the "Sign In / Register" link at the top right corner of the website. This will take you to the registration page where you will be required to provide your email address, choose a password, and agree to the terms and conditions. Creating an account on Famous-smoke.com allows you to access various features and benefits. You can easily track your order history, save your shipping addresses, manage your email subscriptions, and gain access to exclusive promotions and discounts. By becoming a registered member, you will enjoy a personalized shopping experience and stay informed about the latest cigar news, offers, and products available at Famous-smoke.com.

What is the shipping policy of Famous-smoke.com?

The shipping policy of Famous-smoke.com is designed to provide convenience and satisfaction to customers. Orders are typically processed within 1-2 business days, excluding weekends and holidays. Shipping options include Standard, UPS Ground, UPS 2nd Day Air, and UPS Next Day Air. The cost of shipping depends on the weight and destination of the order, with free shipping available on select items and promotions. Famous Smoke Shop offers shipping within the United States and to APO/FPO addresses. Delivery times vary based on the shipping method selected and the destination. Tracking information is provided to customers once orders are shipped. Famous Smoke Shop strives to ensure timely and secure delivery of products while making the shopping experience hassle-free for customers.

Top Famous-smoke.com customer service problems

Click the link above to get answers to just about any Famous-smoke.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Famous-smoke.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Famous-smoke.com agent. This phone number is Famous-smoke.com's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-564-2486 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Famous-smoke.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Famous-smoke.com has 1 phone number. It's not always clear what is the best way to talk to Famous-smoke.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Famous-smoke.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Famous-smoke.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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