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How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Exede Satellite Internet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Exede Satellite Internet number should go right to a real human being
Below are some clips we've found from Exede Satellite Internet's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"If you know if you know the phone number on your account, press one."
Excerpt from a call with Exede Satellite Internet
Monday, April 1, 2024 6:20 PM
They may need to look up your account
"Thank you for calling Viasat Internet.
This call may be monitored or recorded.
For quality and training purposes.
One moment while we look up your account."
Excerpt from a call with Exede Satellite Internet
Monday, April 1, 2024 6:20 PM
In fact, much of this information on this page is superfluous because this Exede Satellite Internet phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Exede Satellite Internet operates the call center for this 855-463-9333 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 699 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Exede Satellite Internet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Exede Satellite Internet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Exede Satellite Internet is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 699 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Exede Satellite Internet
In summation, the best day to call Exede Satellite Internet is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Exede Satellite Internet number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Exede Satellite Internet
If you have time to do a bit of reading before you call Exede Satellite Internet, we recommend you read over some of our problem-specific articles.
Exede Satellite Internet is a high-speed internet service that harnesses the power of satellite technology to provide reliable and fast internet connections in areas where traditional cable or DSL services are not available or are slow. With Exede, users can access the internet at speeds up to 12 Mbps, allowing for smooth web browsing, video streaming, online gaming, and file downloading/uploading. The service uses ViaSat-1, a state-of-the-art satellite that delivers faster speeds and higher data allowances compared to other satellite internet providers. Exede also offers a wide range of data plans to suit different usage needs, ensuring that customers can customize their internet experience according to their requirements. The service is easy to set up and requires only a small satellite dish and modem, making it a convenient choice for rural or remote areas.
Exede Satellite Internet offers several significant advantages for its users. Firstly, its high-speed internet coverage is available nationwide, even in rural and remote areas where traditional broadband options may not be accessible. This allows users to enjoy fast and reliable internet connectivity regardless of their location. Secondly, Exede provides an unlimited data plan during a free zone, typically between midnight and 5 am, enabling users to download and stream content without worrying about data usage. Moreover, Exede offers advanced web acceleration technology that ensures faster browsing and faster page loading, enhancing overall internet experience. Additionally, Exede's state-of-the-art satellite technology guarantees a secure and stable internet connection, minimizing disruptions and dropouts. Lastly, Exede provides various flexible packages and pricing options, allowing users to select a plan that best suits their needs and budget.
The speed of Exede Satellite Internet varies depending on the plan you choose. With our entry-level plan, you can enjoy download speeds of up to 12 Mbps and upload speeds of up to 3 Mbps. Our mid-level plan offers download speeds of up to 25 Mbps and upload speeds of up to 3 Mbps, while our top-tier plan delivers download speeds of up to 30 Mbps and upload speeds of up to 3 Mbps. These speeds are available in most areas we serve, allowing you to browse the web, stream videos, and download files quickly and efficiently. Please note that actual speeds may vary and are subject to network availability and congestion.
Click the link above to get answers to just about any Exede Satellite Internet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Exede Satellite Internet Customer Service Contacts
There are of course other ways to contact Exede Satellite Internet customer service besides the phone. Below we list the best ones, by medium.
Exede Satellite Internet Customer Help Desk / Web Support
As a last, sometimes only, resort- Exede Satellite Internet customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Exede Satellite Internet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Exede Satellite Internet agent. This phone number is Exede Satellite Internet's best phone number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-463-9333 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Exede Satellite Internet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Exede Satellite Internet has 2 phone numbers. It's not always clear what is the best way to talk to Exede Satellite Internet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Exede Satellite Internet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Exede Satellite Internet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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