Disneyland Resort Customer Service

Phone Number & Contact Info

Disneyland Resort's Best Phone Number

714-781-4000
Calls Customer Service·Most popular Disneyland Resort number
Q:

How do I talk to a live human at Disneyland Resort?

A:Press 1 at the first menu. Then press 0 at the next menu.
Q:

Does Disneyland Resort offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

Disneyland Resort Customer Phone Numbers

Guest Services

714-781-4565
24 hours, 7 days · Press 1 then 1 then 0. This is the line for Disneyland California Adventure · Purchase tickets, press 1. Magic key holders, press 2. Theme park information, press 3. To book a room at a resort hotel or a resort package, press 4.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Disneyland Resort phone number to document the phone system.
Here is how our research team describes the way the Disneyland Resort phone system greets you: If you are a guest, press 1. If you are a cast member, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at the first menu. Then press 0 at the next menu.

What are the hours and when should I call?

Disneyland Resort operates the call center for this 714-781-4000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 405 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Disneyland Resort phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Disneyland Resort staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Disneyland Resort is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 405 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Disneyland Resort

In summation, the best day to call Disneyland Resort is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Disneyland Resort staffs the call center well on Thursday.

Why Customers Call Disneyland Resort

If you have time to do a bit of reading before you call Disneyland Resort, we recommend you read over some of our problem-specific articles.

Is there parking available at Disneyland Resort?

Yes, there is parking available at Disneyland Resort. Guests have several options to choose from. The primary parking lot is the Mickey and Friends Parking Structure, located adjacent to the theme parks. This multi-story facility offers ample parking space, with tram service available to and from the main entrance. Additionally, there is valet parking available at a fee in the Downtown Disney District. For guests with disabilities, accessible parking spaces are conveniently located near the tram stops and elevators. It is recommended to arrive early, especially during peak times, to secure a parking spot. Note that standard parking fees apply, and parking is subject to availability.

What are the operating hours of Disneyland Resort?

Disneyland Resort operates different hours depending on the time of year and park, so it's best to check the official website or consult the park's calendar for specific details. Generally, Disneyland Park are open from early morning till late evening, while Disney California Adventure Park opens a bit later and stays open into the night. During peak seasons, such as summer and certain holidays, the parks may have extended operating hours. Additionally, some attractions, restaurants, and entertainment options may have different schedules within the parks. It's recommended to plan ahead and verify the current operating hours before your visit to ensure a magical experience at Disneyland Resort.

What are the ticket prices for Disneyland Resort?

At Disneyland Resort, ticket prices vary depending on various factors such as the date of visit and the type of ticket you choose. Generally, the prices for a one-day, one-park ticket range from $104 to $154 for adults and $98 to $148 for children aged 3-9. For those looking to explore both Disneyland Park and Disney California Adventure Park on the same day, a one-day park hopper ticket price ranges from $159 to $209 for adults and $153 to $203 for children. Additionally, multi-day tickets offer cost-effective options for longer stays. It's important to note that prices are subject to change. For the most accurate and up-to-date ticket prices, it is recommended to visit the official Disneyland Resort website or contact their customer service.

Top Disneyland Resort customer service problems

Click the link above to get answers to just about any Disneyland Resort customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Disneyland Resort is extracted from issues that customers have reported to GetHuman.
Disneyland Resort issues reported to GetHuman

More Disneyland Resort Customer Service Contacts

There are of course other ways to contact Disneyland Resort customer service besides the phone. Below we list the best ones, by medium.

Disneyland Resort Customer Help Desk / Web Support

disneyland.disney.go.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Disneyland Resort customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Disneyland Resort's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Disneyland Resort agent. This phone number is Disneyland Resort's best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 714-781-4000 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Disneyland Resort first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Disneyland Resort has 2 phone numbers. It's not always clear what is the best way to talk to Disneyland Resort representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Disneyland Resort. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Disneyland Resort. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!