DirecTV New Customers

Phone Number & Getting a Rep

DirecTV New Customers number

800-756-0134
Toll-free·Calls New Customers·See main phone number & contact info
Q:

How do I talk to a human at this DirecTV number?

A:Press 1 to order new service, press 1 for customer service, or press 3 to hear current promotions
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to DirecTV New Customers?

A:The average hold time is 13 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All DirecTV customer service contact information

This is the #3 most popular DirecTV phone number out of 5. Click above to go back to the main customer service number and other contact information, including DirecTV email addresses, twitter handles, and live chat options.

More DirecTV Customer Phone Numbers

Customer Service

800-531-5000
Main phone number · Toll-free · Mon-Sun 8am-12am EST · Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative". · In a few words, tell me how I can help you?

Billing

800-288-1145
Toll-free · 24 hours, 7 days · Only call this number if you have BOTH AT&T and DirecTV and need a billing specialist · Are you calling to open a new DirecTV account?

National Accounts

800-496-4915
Toll-free · 24 hours, 7 days · Direct to National accounts · Commercial Service - What's the issue you are calling about?

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this DirecTV phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 to order new service, press 1 for customer service, or press 3 to hear current promotions

What are the hours and when should I call?

DirecTV operates the call center for this 800-756-0134 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 37,758 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this DirecTV phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like DirecTV staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call DirecTV is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 37,758 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call DirecTV is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that DirecTV staffs the call center well on Tuesday.
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