Dime Savings Bank Customer Service

Phone Number & Contact Info

Dime Savings Bank's Best Phone Number

800-321-3463
Toll-free·Calls Customer Service·Most popular Dime Savings Bank number
Free tools for easier calling
Q:

How do I talk to a live human at Dime Savings Bank?

A:Calling this Dime Savings Bank number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Dime Savings Bank for you.
Q:

Does Dime Savings Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm, Sat 9am-1pm EST. The least busy day is Friday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Dime Savings Bank below.

Let us call and talk to Dime Savings Bank for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Dime Savings Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Dime Savings Bank number should go right to a real human being
In fact, much of this information on this page is superfluous because this Dime Savings Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Dime Savings Bank operates the call center for this 800-321-3463 phone number Mon-Fri 8am-5pm, Sat 9am-1pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Dime Savings Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dime Savings Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dime Savings Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dime Savings Bank is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Dime Savings Bank

In summation, the best day to call Dime Savings Bank is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dime Savings Bank staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Dime Savings Bank

If you have time to do a bit of reading before you call Dime Savings Bank, we recommend you read over some of our problem-specific articles.

What is the routing number for Dime Savings Bank?

The routing number for Dime Savings Bank is a unique nine-digit code used for identifying the bank during financial transactions. Due to security concerns, we do not publicly disclose our routing number on our FAQ page. However, you can easily find the routing number on various documents provided by Dime Savings Bank, such as checks, deposit slips, or online banking platforms. We also recommend reaching out to our customer service representatives, who are available to assist you with any questions or concerns regarding your account information, including the routing number. Please secure this confidential information to prevent unauthorized access and protect your financial security.

What types of accounts does Dime Savings Bank offer?

Dime Savings Bank offers a range of accounts to suit different financial needs. We provide various options for personal banking, including checking accounts, savings accounts, and certificates of deposit (CDs). Our checking accounts come with added benefits like online and mobile banking, bill pay services, and ATM access. For those looking to save money, we offer high-yield savings accounts with competitive interest rates to maximize your savings potential. Additionally, our CDs provide fixed-rate returns over a specified period, giving customers a secure way to grow their money. Whether you are looking for simple everyday banking solutions or long-term investment opportunities, Dime Savings Bank has the account options you need. Contact us today to learn more and find the account that fits your financial goals.

What are the current interest rates offered by Dime Savings Bank?

At Dime Savings Bank, we strive to offer competitive interest rates to our valued customers. However, interest rates can vary depending on the type of account and deposit term. To provide you with the most accurate and up-to-date information, we recommend visiting our website or contacting our customer service representatives directly. Our team will be more than happy to assist you with specific details regarding our current interest rates and help you choose the best option for your financial needs. Rest assured that we continuously review and adjust our rates to provide our customers with attractive options for saving and investing their hard-earned money.

Top Dime Savings Bank customer service problems

Click the link above to get answers to just about any Dime Savings Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Dime Savings Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Balance inquiry: "Just wanna get a balance, please."
- From a call lasting 4m 27s , Feb 7, 2024 2:09 PM

Conclusion and closing notes

This is Dime Savings Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dime Savings Bank agent. This phone number is Dime Savings Bank's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-3463 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Dime Savings Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dime Savings Bank has 1 phone number. It's not always clear what is the best way to talk to Dime Savings Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Dime Savings Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dime Savings Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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