Does Delaware Investments offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Delaware Investments below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Delaware Investments phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at each prompt.
What are the hours and when should I call?
Delaware Investments operates the call center for this 800-523-1918 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Delaware Investments call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delaware Investments phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delaware Investments staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Delaware Investments is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Delaware Investments is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Delaware Investments staffs the call center well on Monday.
Why Customers Call Delaware Investments
If you have time to do a bit of reading before you call Delaware Investments, we recommend you read over some of our problem-specific articles.
Delaware Investments is an investment management firm with a diversified portfolio of investment solutions. With a rich history of more than 90 years, Delaware Investments offers a wide range of investment strategies, including mutual funds, separately managed accounts, and institutional strategies. Committed to delivering consistent, long-term results, the firm combines extensive market research with a disciplined investment approach. With a client-centric focus, Delaware Investments aims to help investors achieve their financial objectives through customized investment solutions tailored to individual needs. The firm's experienced team of professionals diligently manages assets across various asset classes, striving to balance growth opportunities with risk management. Delaware Investments is known for its expertise, integrity, and commitment to delivering value to clients.
The fees associated with Delaware Investments' investment products vary depending on the specific product and investment strategy chosen. Delaware Investments offers a wide range of investment options, including mutual funds, exchange-traded funds (ETFs), and separately managed accounts. The fees typically include an expense ratio that covers management fees, administrative costs, and distribution charges. Additionally, there may be sales charges, such as front-end loads or redemption fees, depending on the specific investment product and its share class. Investors can find detailed fee information in the prospectus or summary prospectus for each investment product. It is recommended to review these documents carefully and consult with a financial advisor to understand the fees associated with the specific investment product of interest.
Delaware Investments employs a range of investment strategies to cater to various investor needs. Our diverse mix includes equity strategies like value, growth, and dividend-focused investing, enabling us to pursue long-term capital appreciation. We also offer fixed income strategies, which focus on generating income and managing risks in bond markets. Our credit research expertise aids in evaluating opportunities across different sectors and geographies. Additionally, we employ multisector strategies that combine different asset classes to enhance returns while managing risks. Furthermore, our international and global strategies provide exposure to international markets, allowing investors to capitalize on global growth opportunities. Moreover, alternative strategies like real estate investment trusts (REITs) and senior loans offer distinct income and diversification benefits. Our investment approach is rooted in rigorous research, risk management, and adaptive solutions to help our clients pursue their financial goals effectively.
Click the link above to get answers to just about any Delaware Investments customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Delaware Investments Customer Service Contacts
There are of course other ways to contact Delaware Investments customer service besides the phone. Below we list the best ones, by medium.
Delaware Investments Customer Help Desk / Web Support
As a last, sometimes only, resort- Delaware Investments customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Delaware Investments's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delaware Investments agent. This phone number is Delaware Investments's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-523-1918 include Get financial advice and other customer service issues. Rather than trying to call Delaware Investments first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Delaware Investments has 1 phone number. It's not always clear what is the best way to talk to Delaware Investments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Delaware Investments. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Delaware Investments. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.