Does Comfort Suites offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Comfort Suites below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Comfort Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Comfort Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"You for calling the Choice customer relations department.
For reservations, please press one.
For choice privileges information regarding points promotions or password resets, press two.
For assistance regarding our website, press three.
And to file a formal comment about your stay, please press four."
Excerpt from a call with Comfort Suites
Wednesday, May 22, 2024 2:15 PM
What are the hours and when should I call?
Comfort Suites operates the call center for this 800-300-8800 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 79 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Comfort Suites call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comfort Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comfort Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Comfort Suites is Friday.The most busy day to call is Wednesday, which averages 700% more phone calls by comparison.Again, this is based on a sample of 79 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Comfort Suites is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Comfort Suites staffs the call center well on Friday.
Why Customers Call Comfort Suites
If you have time to do a bit of reading before you call Comfort Suites, we recommend you read over some of our problem-specific articles.
Yes, Comfort Suites is a pet-friendly hotel. We understand that pets are part of the family, so we welcome them with open arms. With our pet-friendly policy, you can bring your beloved four-legged companion along during your stay. However, it is essential to mention that there may be specific restrictions or limitations regarding the size and number of pets allowed per room, as well as an additional pet fee. Please contact our front desk to inquire about any specific pet-related policies or requirements. Our dedicated staff will be happy to accommodate you and your furry friend to ensure a comfortable and enjoyable stay at Comfort Suites.
Comfort Suites offers a range of exceptional amenities to ensure a comfortable and enjoyable stay. Our hotel features spacious and well-appointed suites equipped with premium bedding, a separate living area with a sofa bed, a microwave, and a refrigerator. To start your day right, we offer a complimentary hot breakfast that includes a variety of delicious options. Stay connected with our high-speed internet access throughout the hotel and make use of our business center for any professional needs. Unwind and relax in our indoor heated pool and fitness center. For added convenience, we offer free parking, guest laundry facilities, and a 24/7 front desk service. Whether you are here for business or leisure, Comfort Suites strives to provide all the amenities you need for a pleasant stay.
Yes, Wi-Fi is provided at Comfort Suites for all guests. We understand that staying connected is important, whether for work or personal use, so we offer complimentary Wi-Fi access throughout our hotel. Guests can enjoy seamless internet connectivity in their rooms, as well as in all common areas, including the lobby and breakfast area. Our reliable and high-speed Wi-Fi ensures that guests can easily browse the web, stay connected with loved ones, or complete any necessary online tasks. At Comfort Suites, we strive to provide a comfortable and convenient experience for all our guests, and offering Wi-Fi is just one of the many ways we aim to fulfill their needs.
Click the link above to get answers to just about any Comfort Suites customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Comfort Suites is extracted from issues that customers have reported to GetHuman.
This is Comfort Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comfort Suites agent. This phone number is Comfort Suites's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-300-8800 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Comfort Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Comfort Suites has 1 phone number. It's not always clear what is the best way to talk to Comfort Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Comfort Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Comfort Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.