A:Don't press anything, a representative will come on the line.Our free phone can also navigate phone menus to get a live human at Cleco Power LLC for you.
Q:
Does Cleco Power LLC offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm EST.The least busy day is Tuesday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Cleco Power LLC below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Cleco Power LLC phone number to document the phone system.
Here is how our research team describes the way the Cleco Power LLC phone system greets you: To report a power outage or dangerous situation, press 1. Residential customers, press 2. Business customers, press 3. Residential credit extension, press 4. To make a payment to your account, press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, a representative will come on the line.
Below are some clips we've found from Cleco Power LLC's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Cleco. Your call may be recorded for quality assurance.
Please use the following options to conduct your Cleco business.
To report a power outage or dangerous situation, press one.
Residential customers, press two."
Excerpt from a call with Cleco Power LLC
Monday, February 26, 2024 9:10 PM
The first phone menu
"Thank you for calling Cleco. Your call may be recorded for quality assurance Please use the following options to conduct your Cleco business.
To make a payment to your account, press five.
To report a power outage or dangerous situation, press one.
Residential customers, press two."
Excerpt from a call with Cleco Power LLC
Sunday, April 14, 2024 1:37 AM
What are the hours and when should I call?
Cleco Power LLC operates the call center for this 800-622-6537 phone number Mon-Fri 7am-7pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Cleco Power LLC call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cleco Power LLC phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cleco Power LLC staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cleco Power LLC is Tuesday.The most busy day to call is Thursday, which averages 467% more phone calls by comparison.Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Thu
Busiest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Cleco Power LLC is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cleco Power LLC staffs the call center well on Tuesday.
Why Customers Call Cleco Power LLC
If you have time to do a bit of reading before you call Cleco Power LLC, we recommend you read over some of our problem-specific articles.
Cleco Power LLC is an electric utility company that serves customers in Louisiana. As a regulated utility, Cleco Power LLC is responsible for generating, transmitting, and distributing electricity to residential, commercial, and industrial customers. The company operates a diverse portfolio of power plants, including natural gas, coal, and renewable energy sources. Cleco Power LLC is committed to delivering reliable and affordable electricity to its customers while prioritizing the safety and environmental impact of its operations. With a strong focus on customer satisfaction, Cleco Power LLC offers various programs and services to help customers manage their energy usage and reduce their carbon footprint.
Cleco Power LLC is headquartered in Pineville, Louisiana, United States. With a rich history spanning over 85 years, Cleco operates as a regulated electric utility company, serving approximately 290,000 customers in Louisiana. Our main corporate office is situated at 2030 Donahue Ferry Road, Pineville, LA 71360. We also have several operating facilities and power plants across the state, ensuring reliable and affordable electricity delivery to our customers. Cleco takes pride in its commitment to the communities we serve, focusing on delivering exceptional customer service, investing in infrastructure improvements, and supporting local economic development.
Cleco Power LLC provides a range of services aimed at delivering reliable and affordable electricity to its customers. As a leading energy provider, Cleco offers power generation, transmission, and distribution services across Louisiana. They operate power plants, ensuring a steady supply of electricity, while maintaining a high level of safety and efficiency. Cleco also manages an extensive transmission network, delivering power to local distribution systems. Additionally, they provide distribution services, ensuring power reaches homes, businesses, and public facilities. Cleco Power LLC is committed to serving its customers by offering programs and services that promote energy efficiency and conservation. With a focus on customer satisfaction, Cleco Power LLC strives to provide quality electrical service and reliable energy solutions.
Click the link above to get answers to just about any Cleco Power LLC customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Cleco Power LLC is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Cleco Power LLC customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Cleco Power LLC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cleco Power LLC agent. This phone number is Cleco Power LLC's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-622-6537 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Cleco Power LLC first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Cleco Power LLC has 1 phone number. It's not always clear what is the best way to talk to Cleco Power LLC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cleco Power LLC. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cleco Power LLC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.