Charlotte Russe Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Charlotte Russe customer support.

Charlotte Russe's Best Contact Information

Q:

How do I contact Charlotte Russe customer service?

A:Charlotte Russe does not have a customer service phone number, but you can contact them through email, their website, or Facebook / Messenger.
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:

Does Charlotte Russe offer 24 hour customer service?

A:Not by phone. But you can contact Charlotte Russe 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Charlotte Russe Customer Service

There are other ways to contact Charlotte Russe customer service besides the phone. Below we list them by medium, from most to least popular.

Charlotte Russe Customer Email Addresses

customerservice@charlotterusse.com - Customer Service
Use this link to email customer service for help
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Charlotte Russe will reply our your email.

Customer Support on Facebook / Messenger

facebook.com/CharlotteRusse - Customer Service
Company Facebook page
24 hours, 7 days
Some customer service teams, like that of Charlotte Russe, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Customer Help Desk / Web Support

charlotterusse.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Charlotte Russe customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Charlotte Russe?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Charlotte Russe, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Can I cancel or change my order after it has been placed?

Unfortunately, once an order has been placed on Charlotte Russe, it cannot be cancelled or changed. This is because they strive to process and ship orders as quickly as possible, ensuring prompt delivery to their customers. Therefore, it is crucial to review and confirm all details before submitting the order. Charlotte Russe encourages customers to double-check their items, quantities, and shipping address to avoid any issues. However, if there are any concerns or problems with the received order, customers can contact their customer service team for further assistance.

Top Charlotte Russe customer problems and solutions

Click the link above to get answers to just about any Charlotte Russe customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Charlotte Russe's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Charlotte Russe agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Charlotte Russe anyways and help you with your issue. Over the last 18 months, 1,272 customers like you have come in search of a phone number for Charlotte Russe and helped us confirm they don't have one. Common reasons that people try to call Charlotte Russe customer support department include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Charlotte Russe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web or facebook. Unfortunately, right now Charlotte Russe doesn't have any phone numbers. It's not always clear what is the best way to talk to Charlotte Russe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Charlotte Russe Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Charlotte Russe, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Charlotte Russe customers like yourself.

GetHuman does not provide call center services or customer support operations for Charlotte Russe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Charlotte Russe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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