A:Press 1 at the first menu, then you must choose an option 1-4.Our free phone can also navigate phone menus to get a live human at Best Egg for you.
Q:
Does Best Egg offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat 9am-1pm EST.The least busy day is Saturday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Best Egg below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Best Egg phone number to document the phone system.
Here is how our research team describes the way the Best Egg phone system greets you: "We see you are calling from 916-241-3921. If this is the number you would like to use to look up your information, press or say 1. If you would like to use a different number, please press or say 2."
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 at the first menu, then you must choose an option 1-4.
Below are some clips we've found from Best Egg's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling Best Egg. Please press or say your ten digit primary telephone number."
Excerpt from a call with Best Egg
Tuesday, October 22, 2024 9:25 PM
They may need to look up your account
"So we can look you up in our system."
Excerpt from a call with Best Egg
Tuesday, October 22, 2024 9:25 PM
The first phone menu
"If this is the number you would like to use to look up your information, press or say one.
If you would like to use a different number, please press four."
Excerpt from a call with Best Egg
Monday, June 10, 2024 3:04 PM
What are the hours and when should I call?
Best Egg operates the call center for this 855-282-6353 phone number Mon-Fri 8am-7pm, Sat 9am-1pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 123 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Best Egg call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Egg phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Egg staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Best Egg is Saturday.The most busy day to call is Friday, which averages 3100% more phone calls by comparison.Again, this is based on a sample of 123 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Best Egg is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Best Egg staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Best Egg
Below is a sample of recent calls to Best Egg, and their purpose. Are any of these similar to the reason you are trying to call?
Loan application assistance: "I wondered if I could do that with you over the phone."
- From a call lasting 12m 25s , Oct 22, 2024 9:25 PM
Missing card inquiry: "I can't find my card, and I got a message that I was late on a payment."
- From a call lasting 7m 52s , Aug 23, 2024 5:51 PM
Seeking refund information: "I paid off both my loans but need to confirm where the refund was sent to."
- From a call lasting 3m 26s , Apr 5, 2024 9:02 PM
Information about why customers call Best Egg is extracted from issues that customers have reported to GetHuman.
This is Best Egg's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Egg agent. This phone number is Best Egg's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-282-6353 include and other customer service issues. Rather than trying to call Best Egg first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Best Egg has 1 phone number. It's not always clear what is the best way to talk to Best Egg representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Best Egg. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Egg. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.