A:Press 1 then 0# each time it asks for your number, then 4 then 5.Our free phone can also navigate phone menus to get a live human at Bell Mobility for you.
Q:
Does Bell Mobility offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Press 1 for English. Then, press #. Next, press 1. Next, press 3. Next, press 6. Then, press 8. · If you would like to become a Bell Mobility customer or activate a SIM card, press 1. If you would like to add a line to your current service, press 2. For recently placed orders or to modify your order, press 3. For questions about your account or upgrades, press 4. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bell Mobility below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bell Mobility phone number to document the phone system.
Here is how our research team describes the way the Bell Mobility phone system greets you: Enter the 10-digit phone number on your account. If you do not have an account, press #.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 0# each time it asks for your number, then 4 then 5
Below are some clips we've found from Bell Mobility's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Development. For English, press one.
The number you entered is incomplete.
Please try again and enter the area code with the phone number you are calling a"
Excerpt from a call with Bell Mobility
Monday, October 14, 2024 2:10 AM
What are the hours and when should I call?
Bell Mobility operates the call center for this 800-667-0123 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 691 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bell Mobility call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bell Mobility phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bell Mobility staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bell Mobility is Sunday.The most busy day to call is Monday, which averages 117% more phone calls by comparison.Again, this is based on a sample of 691 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
I'm thinking about getting a new cellphone carrier to see if I can reduce my rates a bit so I thought that I would look into what Bell Mobility could offer me. The best way to figure out how much I can save is to call them and see if they have any special new customer deals. Every time I call a cellphone company I end up on hold for a while, but I was willing to take a chance and see. If it ends up saving me a bit each month it would be worth a few minutes on hold.
When I first called, an automated agent picked up and said, "If you are calling about a tablet, mobile, or connected internet device, press 1. To become a Bell Mobility customer, press 2. If you are calling about a recently placed order and would like to modify it, press 3. If you are calling about a prepaid service, press 4. If you are an existing Bell Mobility customer, press 5." Obviously, I chose option 2 and then I was transferred to a hold line where I had to wait for a few minutes.
The hold music was not that bad. It was typical elevator music and then after a few minutes, Anita picked up and was very nice. She talked to me and told me about what type of plans I would have access to if I decided to switch plans and gave me an idea of what to expect from the process. I'm not sure what I'm going to do, but overall my experience with Bell Mobility was not that bad. If I decide to start a new service with them, I won't worry too much about making the call to this service line.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call Bell Mobility
If you have time to do a bit of reading before you call Bell Mobility, we recommend you read over some of our problem-specific articles.
Bell Mobility offers a variety of plans to suit the needs of its customers. These plans are designed to provide flexibility and choices for different usage requirements. With Bell Mobility, customers can choose from postpaid plans, prepaid plans, and data-only plans. Postpaid plans offer unlimited nationwide talk and text options along with various data allowances. Customers can also select plans that include unlimited calling and texting to the United States. Prepaid plans provide pay-as-you-go options, allowing customers to have control over their spending. Data-only plans cater specifically to customers who primarily use their devices for data-intensive activities. These plans come with high-speed data allowances, ideal for streaming, browsing, and other online activities. With such a wide range of options, Bell Mobility ensures that there is a suitable plan available to meet the individual needs of each customer.
Bell Mobility provides coverage throughout Canada, offering its services across the country. With a vast network spanning urban areas, towns, and rural regions from coast to coast, Bell Mobility ensures extensive coverage for its customers. Whether you're in major cities like Vancouver, Toronto, or Montreal, or exploring remote areas, Bell Mobility strives to keep you connected with reliable network coverage. The network expansion includes high-speed LTE coverage, providing fast internet access and seamless data connectivity. Additionally, Bell Mobility works continuously to enhance coverage and network performance, employing advanced technology and infrastructure investments. With its comprehensive coverage area, Bell Mobility aims to meet customers' communication needs no matter where they are in Canada.
The roaming charges for Bell Mobility vary depending on the specific plan and destination. Charges can be categorized into three zones: the U.S., international destinations, and cruise ships. In the U.S., the costs range from $1.45 to $7.00 per minute for voice calls, $0.05 to $6.00 per message, and $0.10 to $100.00 per MB of data. For international destinations, prices differ based on specific countries, spanning from $2.00 to $6.00 per minute for calls, $0.75 to $1.50 per message, and $5.00 to $115.00 per MB of data. Cruise ship rates vary from $2.50 to $6.00 per minute for calls, $0.75 to $1.50 per message, and $10.00 per MB of data. For more information or to check the specific charges for your plan and destination, visit the Bell Mobility website or contact customer service.
Click the link above to get answers to just about any Bell Mobility customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Bell Mobility, and their purpose. Are any of these similar to the reason you are trying to call?
Change voicemail message: "So I just wanna change what callers hear when they call me."
- From a call lasting 10m 55s , Nov 19, 2024 8:10 PM
Payment confirmation issue: "I just paid my payment right now."
- From a call lasting 15m 18s , Nov 10, 2024 3:58 PM
Billing issue resolution: "I was trying to pay my bills online, but it doesn't work."
- From a call lasting 26m 27s , Nov 10, 2024 3:23 PM
Information about why customers call Bell Mobility is extracted from issues that customers have reported to GetHuman.
Click "Chat with us" under any of the four product categories, and when connected to an agent, ask to be transferred to the mobility department.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Bell Mobility provides this option.
Bell Mobility Customer Service on X (formerly Twitter)
Bell Mobility, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Bell Mobility customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bell Mobility's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bell Mobility agent. This phone number is Bell Mobility's best phone number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-667-0123 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Bell Mobility first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or twitter or web. In total, Bell Mobility has 2 phone numbers. It's not always clear what is the best way to talk to Bell Mobility representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bell Mobility. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bell Mobility. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.