Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and BeastNode will reply our your email.
The Community Chat is not considered live chat. No actual representatives of BeastNode ever log into there. They appoint community members to help others out.
This would be a GREAT help to many people out there. :)
24 hours, 7 days
As a last, sometimes only, resort- BeastNode customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with BeastNode?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with BeastNode, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
BeastNode follows a comprehensive refund policy to ensure customer satisfaction. If you are not satisfied with our services within the initial 24 hours of purchase, we offer a full refund, no questions asked. This applies to Minecraft and VPS hosting plans. However, refunds for dedicated servers, software licenses, and additional services are not available. After the initial 24-hour period, if you encounter any technical issues or server-related problems, our expert support team will work diligently to assist and resolve the matter promptly. In exceptional cases where refund requests arise after the initial 24 hours, we will consider them on a case-by-case basis. Our aim is to deliver reliable services and exceptional customer support, ensuring your hosting experience is smooth and hassle-free.
Yes, BeastNode does provide a backup solution for its customers. They offer an automated and reliable backup system that ensures the safety and security of your data. With their backup solution, all of your files, databases, and configurations are regularly backed up and stored on secure servers.
The backup process is hassle-free and can be easily managed through their user-friendly control panel. This allows you to restore your data with just a few clicks whenever needed. BeastNode's backup solution guarantees minimal data loss and provides peace of mind knowing that your precious data is protected.
Moreover, their backup system is fully customizable, allowing you to set up backups at specific intervals or schedule them according to your preference. Whether you accidentally delete a file or face unexpected server issues, BeastNode's backup solution ensures that your data is always recoverable.
The server location for BeastNode is primarily based in Dallas, Texas, USA. It is strategically chosen to provide optimal connectivity and low latency for users across North America. The data center in Dallas features state-of-the-art facilities, reliable power infrastructure, and robust network connectivity. This geographically central location ensures efficient communication between players and the server, reducing lag and ensuring a smoother gaming experience. Moreover, BeastNode also offers server locations in other regions, including Europe and Asia-Pacific, to cater to a global user base. These multiple server locations grant players the flexibility to choose the server that best suits their needs and allows for seamless gameplay from various parts of the world.
Click the link above to get answers to just about any BeastNode customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my BeastNode issue
Conclusion and closing notes
You came here to see BeastNode's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a BeastNode agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact BeastNode anyways and help you with your issue. Over the last 18 months, 54 customers like you have come in search of a phone number for BeastNode and helped us confirm they don't have one. Common reasons that people try to call BeastNode customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call BeastNode first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now BeastNode doesn't have any phone numbers. It's not always clear what is the best way to talk to BeastNode representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If BeastNode Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for BeastNode, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from BeastNode customers like yourself.
GetHuman does not provide call center services or customer support operations for BeastNode. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BeastNode. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.