A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Banner Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Banner Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Goes straight to a human
Below are some clips we've found from Banner Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Banner Bank.
You have reached us after our regular business hours.
For all other debit card questions, please press five.
If you would like to leave a message to be returned on our next business day, press six.
For branch hours and locations, please visit our web page at w w w dot banner bank dot com.
To access our twenty four hour automated teller, please press one.
To report a lost or stolen debit or credit card, please press two."
Excerpt from a call with Banner Bank
Tuesday, January 30, 2024 1:02 PM
What are the hours and when should I call?
Banner Bank operates the call center for this 800-272-9933 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Banner Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Banner Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Banner Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Banner Bank is Wednesday.The most busy day to call is Tuesday, which averages 600% more phone calls by comparison.Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Banner Bank is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Banner Bank staffs the call center well on Wednesday.
Why Customers Call Banner Bank
If you have time to do a bit of reading before you call Banner Bank, we recommend you read over some of our problem-specific articles.
Banner Bank's routing number is 325170372. This number is essential for various banking transactions, including direct deposits, electronic fund transfers, and bill payments. With Banner Bank's routing number, customers can ensure that their financial transactions are completed accurately and securely. Additionally, when setting up automatic payments or initiating money transfers, it is crucial to provide the correct routing number to ensure the funds reach the intended accounts. Therefore, customers of Banner Bank should remember the routing number 325170372 to facilitate seamless financial transactions with the bank.
Yes, Banner Bank offers mobile banking services to its customers. With the Banner Bank mobile app, customers can conveniently access their accounts and manage their finances on the go. The mobile banking features include the ability to view account balances, transaction history, and pending transactions. Customers can also transfer funds between accounts, pay bills, and deposit checks using the mobile app's remote deposit capture feature. The app provides a secure platform for banking transactions, with industry-standard encryption to ensure the safety of customer information. Additionally, customers can receive account alerts and notifications through the mobile app, helping them stay updated on their account activity. Overall, Banner Bank's mobile banking services offer customers the flexibility and convenience of banking anytime, anywhere.
Banner Bank offers a variety of accounts to meet individual needs. Personal banking options include the Banner's Best Checking Account, which offers premium benefits and rewards, such as ID theft assistance and discounts. There is also the Free Checking Account for those seeking a straightforward and no-frills option. Savers can choose from different savings accounts, including the regular Savings Account or the Money Market Account, which offers a higher interest rate. Banner Bank also provides specialized accounts like Certificates of Deposit (CDs) for long-term savings goals. Furthermore, business banking options are available, including Business Checking Accounts with various features and benefits tailored to the needs of businesses of all sizes. Overall, Banner Bank offers a range of account options to help customers manage their finances effectively and achieve their financial goals.
Click the link above to get answers to just about any Banner Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Banner Bank is extracted from issues that customers have reported to GetHuman.
This is Banner Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Banner Bank agent. This phone number is Banner Bank's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-272-9933 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Banner Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Banner Bank has 1 phone number. It's not always clear what is the best way to talk to Banner Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Banner Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Banner Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.