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Ask.com Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Ask.com customer support.
Q:

How do I contact Ask.com customer service?

A:Ask.com does not have a customer service phone number, but you can contact them through email, X / Twitter, or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:

Does Ask.com offer 24 hour customer service?

A:Not by phone. But you can contact Ask.com 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Ask.com Customer Service

There are other ways to contact Ask.com customer service besides the phone. Below we list them by medium, from most to least popular.

Ask.com Customer Email Addresses

customersupport@ask.com - Customer Service
Customer service email support
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ask.com will reply our your email.

Customer Service on X (formerly Twitter)

@askdotcom - Customer Service
Company Twitter feed
24 hours, 7 days
Ask.com, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

help.ask.com - Customer Service
Online customer service submission form
24 hours, 7 days
As a last, sometimes only, resort- Ask.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

You came here to see Ask.com's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Ask.com agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Ask.com anyways and help you with your issue. Over the last 18 months, 222 customers like you have come in search of a phone number for Ask.com and helped us confirm they don't have one. Common reasons that people try to call Ask.com customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Ask.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via twitter or email or web. Unfortunately, right now Ask.com doesn't have any phone numbers. It's not always clear what is the best way to talk to Ask.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Ask.com Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Ask.com, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Ask.com customers like yourself.

GetHuman does not provide call center services or customer support operations for Ask.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ask.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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