A:Direct to a human.Our free phone can also navigate phone menus to get a live human at Angi for you.
Q:
Does Angi offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat-Sun 8am-5pm EST.The least busy day is Sunday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 43 seconds.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
Toll-free · Mon-Fri 8:30am-8:30pm, Sat 8:30am-3pm EST · None needed. A human answered immediately. · An advisor will be with you shortly. If you are a home owner, press 1. If you are a pro, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 8:30am-8:30pm, Sat 8:30am-3pm EST · Don't press anything, just hold for a representative. · An advisor will be with you shortly. If you are a home owner, press 1. If you are a pro, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Angi below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Angi phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Angi's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for contacting Angie.
Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two.
If you currently have a paid advertising contract with Angi Ads, formerly known as Angi's List, Please speak the name of your client success manager.
Or hold the line for the next available representative.
Your call may be monitored or recorded for quality and training purposes."
Excerpt from a call with Angi
Thursday, January 4, 2024 7:59 PM
The first phone menu
"Thank you for contacting Angie.
Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two."
Excerpt from a call with Angi
Wednesday, May 29, 2024 5:05 PM
After you press 1
"If you need help finding a pro for a new home project, press one.
If you have booked a pre priced service through Angie, Handy, or one of our retail partners, press two."
Excerpt from a call with Angi
Saturday, May 25, 2024 3:57 PM
After you press 2
"If you currently have a paid advertising contract with Angi Ads, formerly known as Angi's List, please press one.
If you currently have paid advertising with Angie Leads, formerly known as HomeAdvisor, please press two."
Excerpt from a call with Angi
Sunday, March 31, 2024 7:21 PM
What are the hours and when should I call?
Angi operates the call center for this 888-811-2644 phone number Mon-Fri 8am-8pm, Sat-Sun 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,335 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Angi call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Angi phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Angi staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Angi is Sunday.The most busy day to call is Tuesday, which averages 310% more phone calls by comparison.Again, this is based on a sample of 1,335 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday, which is 640% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Angi is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Angi staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
My mother needs to replace the wooden shingles on her home, but most homes don't have wooden shingles anymore. I was struggling to figure out what to call it because most people seemed to think that she needed siding when I went to Angi to look for help. After a few people called and mistakenly thought that I was talking about roofing, I stopped taking phone calls. Then Angi sent me an offer for a pre-paid service, but I didn't want to agree to it until I was sure that we were talking about the same type of shingles given the previous miscommunications.
I decided the easiest thing to do was just call Angi and talk to someone to see what the details of the estimate were. I really couldn't tell from the pre-paid service offer, which I know is kept vague because that's why the price is lower, but in this situation, I needed to know. Angi offers a lot of services and works with a lot of different contractors, so I really had no idea what I was getting into when I called but for the quote, it was worth finding out.
When I called, an automated voice stated, "Thank you for contacting Angi. Your call will be answered as soon as possible. If you are a homeowner calling to get support, please press 1. If you are a pro calling on behalf of a business, please press 2." I chose option 1, and then that led to more options which were, "If you need help with finding a pro for a new home project, press 1. If you have booked a pre-paid service through Angi or one of our retail partners, press 2. If you need help with a project request you’ve already requested, or just have a general question, press 3. If you are a gold, silver, or platinum member or calling to edit a review, please press 4."
This time I chose option 2 and then was sent to a hold line. It took about 15 minutes to talk to someone, but it was very helpful to talk to someone. They were able to look at the details of the quote and let me know that it wasn't what I actually wanted. While I didn't get what I wanted in the end, I did appreciate that they were able to clarify it for me. The agent spoke clear English and was very helpful. She even suggested some new terms I might try to help convey to contractors what I really needed. I would call again if I had to because my experience was decent.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call Angi
If you have time to do a bit of reading before you call Angi, we recommend you read over some of our problem-specific articles.
The Angi guarantee is a commitment to customer satisfaction. When you hire a service professional through Angi, you can trust that the job will be done right. If you are not entirely happy with the completed work, Angi's guarantee ensures that they will work with you to make things right. This includes helping to connect you with another qualified professional to fix any issues or refunding you the cost of the service. Angi stands behind the professionals in their network, holding them accountable for delivering high-quality workmanship and ensuring that you receive value for your money. With the Angi guarantee, you can have peace of mind knowing that your home improvement projects will be handled with care and meet your expectations.
Angi offers a comprehensive range of services to meet various home improvement needs. As a leading online marketplace connecting homeowners with local professionals, Angi facilitates hiring trusted experts across multiple service categories. Whether it's home remodeling, repairs, or maintenance, Angi connects users with skilled professionals in areas such as plumbing, electrical work, carpentry, painting, landscaping, and more. Customers can also find specialists in specific projects like kitchen and bathroom renovations, flooring installations, roofing, and HVAC services. Angi's platform allows users to browse reviews and ratings from previous customers, ensuring the selection of reputable and reliable professionals. With Angi, homeowners can conveniently access a diverse range of services to enhance and maintain their homes with confidence and ease.
There are no fees associated with using Angi. Whether you are a homeowner looking for home improvement services or a service professional wanting to connect with potential customers, there are no charges to sign up or use the platform. Angi provides a free and user-friendly interface to explore, select, and connect with service providers in a wide range of categories. Homeowners can easily browse and request quotes from professionals, while service professionals can create a profile, showcase their work, and interact with potential clients without any costs. Angi aims to make the process of finding and hiring reliable service professionals as smooth as possible, without charging any fees for its services.
Click the link above to get answers to just about any Angi customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Angi, and their purpose. Are any of these similar to the reason you are trying to call?
Follow-up on service: "They were supposed to have been giving me a quote on a work but they never did."
- From a call lasting 32m 14s , Dec 9, 2024 2:34 PM
Mold remediation inquiry: "I need someone to come and see can they fix the problem."
- From a call lasting 3m 54s , Dec 6, 2024 4:43 PM
Potential scam inquiry: "I'm thinking that somebody just scammed me and they're using your service."
- From a call lasting 6m 55s , Dec 5, 2024 7:38 PM
Information about why customers call Angi is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Angi customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Angi's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Angi agent. This phone number is Angi's best phone number because 11,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-811-2644 include Cancel subscription, Reviews, Delivery issues and other customer service issues. Rather than trying to call Angi first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Angi has 3 phone numbers. It's not always clear what is the best way to talk to Angi representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Angi. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Angi. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.