A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Always below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Always phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 0
Below are some clips we've found from Always's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Always.
To continue in English, press one.
For product availability, please press one.
Calls made to and by P and G may be monitored and recorded for training and research purposes.
For us to be able to help you, P and G and our trusted service partners may collect your personal data.
We may also recontact you regarding the original purpose of your call.
For more information on how we use your personal data, you can visit us at privacy policy dot p g dot com.
Thank you for your patience."
Excerpt from a call with Always
Thursday, September 5, 2024 6:36 PM
What are the hours and when should I call?
Always operates the call center for this 800-888-3115 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 59 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Always call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Always phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Always staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Always is Monday.The most busy day to call is Friday, which averages 100% more phone calls by comparison.Again, this is based on a sample of 59 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Always is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Always staffs the call center well on Monday.
Why Customers Call Always
If you have time to do a bit of reading before you call Always, we recommend you read over some of our problem-specific articles.
Always-free-shipping.com is an online platform committed to providing customers with an exceptional shopping experience through its free shipping services. As a premier e-commerce website, we offer a wide range of products across various categories, including electronics, fashion, home decor, and more. Our primary goal is to eliminate the hassle of shipping costs that often deter customers from making online purchases. By partnering with leading brands and retailers, we ensure that customers can enjoy the convenience of shopping from the comfort of their homes without the additional burden of shipping fees. At Always-free-shipping.com, we strive to deliver high-quality products, affordable prices, and a seamless shopping experience for all.
Yes, Always products are safe to use. We prioritize the safety and well-being of our consumers. Our products undergo rigorous testing and meet the highest quality and safety standards. We use only high-quality materials that are gentle and suitable for intimate use. Additionally, our products are dermatologically tested to ensure they are safe for everyday use. We understand the importance of providing safe and reliable menstrual care products, and we continuously invest in research and development to improve our products' safety and performance. Rest assured, Always is dedicated to delivering safe and comfortable products that you can trust during your period.
Always is committed to ensuring the sustainability of our products. While we understand the importance of being environmentally friendly, it's important to note that disposable menstrual products inherently generate waste. However, we strive to minimize our environmental impact by continuously improving our products' sustainability. Always pads have been redesigned to use less core material without compromising performance, reducing waste. We have also increased the use of recycled materials in our packaging. Moreover, we are investing in research to develop more eco-friendly options. Our commitment extends beyond the product itself, as we actively support initiatives focused on education, access to sanitation, and proper waste management. While we acknowledge that progress is ongoing, we are dedicated to minimizing our environmental footprint and constantly working towards more sustainable solutions.
Click the link above to get answers to just about any Always customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Always, and their purpose. Are any of these similar to the reason you are trying to call?
Request for coupon: "I had to talk to customer service about sending out a coupon to try your always discreet."
- From a call lasting 2m 55s , Sep 5, 2024 6:33 PM
Information about why customers call Always is extracted from issues that customers have reported to GetHuman.
This is Always's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Always agent. This phone number is Always's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-3115 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Always first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Always has 1 phone number. It's not always clear what is the best way to talk to Always representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Always. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Always. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.