Allmerica Financial Customer Service

Phone Number & Contact Info

Allmerica Financial's Best Phone Number

800-533-7881
Toll-free·Calls Customer Service·Most popular Allmerica Financial number
Q:

How do I talk to a live human at Allmerica Financial?

A:Press 00 at each prompt, ignoring messages.
Q:

Does Allmerica Financial offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Allmerica Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 00 at each prompt, ignoring messages.

What are the hours and when should I call?

Allmerica Financial operates the call center for this 800-533-7881 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allmerica Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allmerica Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Allmerica Financial is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Allmerica Financial

In summation, the best day to call Allmerica Financial is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Allmerica Financial staffs the call center well on Wednesday.

Why Customers Call Allmerica Financial

If you have time to do a bit of reading before you call Allmerica Financial, we recommend you read over some of our problem-specific articles.

What are the fees associated with Allmerica Financial accounts?

The fees associated with Allmerica Financial accounts vary depending on the specific type of account and services provided. Allmerica Financial offers a range of financial products and services, including mutual funds, life insurance, annuities, and retirement plans. Each of these products has its own fee structure. For example, mutual funds usually have expense ratios that cover management fees, administrative costs, and distribution expenses. Life insurance policies may have premium charges and administrative fees. Annuities often come with surrender charges and fees for optional riders. Retirement plans may have record-keeping fees and investment management fees. It is important for clients to review the fee disclosures and documents pertaining to their specific accounts to understand the associated costs.

Is my investment with Allmerica Financial insured?

Yes, your investment with Allmerica Financial is insured. Allmerica Financial is a member of the Securities Investor Protection Corporation (SIPC) which provides limited protection in case a brokerage firm fails. This protection covers up to $500,000 per customer, including a maximum of $250,000 for cash claims. However, it's important to note that SIPC protection does not cover losses due to market fluctuation or poor investment choices. Additionally, Allmerica Financial may also have additional insurance coverage beyond SIPC, depending on the specific investment products and services you use. We recommend reviewing the details of your specific investment with a financial advisor to ensure you understand the level of insurance coverage provided by Allmerica Financial.

What services does Allmerica Financial offer?

Allmerica Financial offers a comprehensive range of financial services to meet the diverse needs of individuals and businesses. Our services include personal and commercial insurance, investment and wealth management, retirement planning, and asset protection. We have a team of experienced professionals who provide expert advice and tailored solutions to help clients achieve their financial goals. Whether you need coverage for your home, car, or business, assistance with building a retirement nest egg, or guidance on managing your investments, Allmerica Financial is dedicated to delivering personalized and holistic financial solutions. Our commitment to innovation, reliability, and exceptional customer service sets us apart, making us the go-to financial partner for individuals and businesses alike.

Top Allmerica Financial customer service problems

Click the link above to get answers to just about any Allmerica Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Allmerica Financial Customer Service Contacts

There are of course other ways to contact Allmerica Financial customer service besides the phone. Below we list the best ones, by medium.

Allmerica Financial Customer Help Desk / Web Support

hanover.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Allmerica Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Allmerica Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allmerica Financial agent. This phone number is Allmerica Financial's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-533-7881 include Get financial advice and other customer service issues. Rather than trying to call Allmerica Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Allmerica Financial has 1 phone number. It's not always clear what is the best way to talk to Allmerica Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Allmerica Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allmerica Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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