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Allivet Customer Service

Phone Number & Contact Info

Allivet's Best Phone Number

877-500-9944
Toll-free·Calls Customer Service·Most popular Allivet number
Free tools for easier calling
Q:

How do I talk to a live human at Allivet?

A:Calling this Allivet number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Allivet for you.
Q:

Does Allivet offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-6pm EST. The least busy day is Monday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Allivet below.

Let us call and talk to Allivet for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Allivet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Allivet number should go right to a real human being
Below are some clips we've found from Allivet's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Alavet, your trusted pet pharmacy since nineteen ninety two.
If you are a customer in need of assistance, please press one.
If you are a veterinarian or from a veterinarian's office, please press two."
Excerpt from a call with Allivet
Monday, January 22, 2024 8:19 PM
In fact, much of this information on this page is superfluous because this Allivet phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Allivet operates the call center for this 877-500-9944 phone number Mon-Fri 8:30am-6pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Allivet call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allivet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allivet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Allivet is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Allivet

In summation, the best day to call Allivet is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Allivet staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Allivet

If you have time to do a bit of reading before you call Allivet, we recommend you read over some of our problem-specific articles.

What is Allivet?

Allivet is an online pharmacy and pet medication provider that offers a wide range of affordable pet products. With a mission to enhance the well-being of animals, Allivet provides medications, supplements, vaccines, and other pet healthcare items conveniently delivered to your doorstep. Serving both pet owners and veterinary professionals, Allivet ensures genuine, high-quality products sourced from trusted manufacturers. Their user-friendly website allows customers to easily search and purchase products, while knowledgeable pharmacists and customer care specialists are available to assist with any questions or concerns. Allivet also offers a rewards program, auto-ship options, and a 100% satisfaction guarantee, prioritizing customer satisfaction and providing a seamless shopping experience for all pet healthcare needs.

Are all products on Allivet FDA approved?

Yes, all products available on Allivet are FDA approved. At Allivet, we understand the importance of ensuring the safety and quality of pet medications. That is why we source our products from reputable manufacturers that strictly adhere to FDA regulations. The FDA (Food and Drug Administration) works towards protecting public health by ensuring the safety, efficacy, and quality of various products, including those for pets. Allivet follows strict vetting procedures to ensure that all the medications and products we offer meet FDA standards. We prioritize the health and well-being of your pets and strive to provide only FDA approved products that you can trust. Rest assured, when you shop with Allivet, you are choosing quality and compliance.

What payment methods does Allivet accept?

Allivet accepts several payment methods to ensure a convenient and secure shopping experience. Customers can make payments using major credit cards such as Visa, MasterCard, Discover, and American Express. Additionally, Allivet accepts payments through PayPal, offering an added layer of security for online transactions. Customers can also choose to pay through Affirm, a financing option that allows for flexible monthly payments. All payment methods are processed securely and efficiently, ensuring customer data privacy. By offering a variety of payment options, Allivet aims to accommodate the diverse needs and preferences of its customers, providing a seamless and hassle-free checkout process.

Top Allivet customer service problems

Click the link above to get answers to just about any Allivet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Allivet, and their purpose. Are any of these similar to the reason you are trying to call?
Auto ship order confirmation: "I do wanna be on auto ship."
- From a call lasting 6m 19s , Nov 19, 2024 4:11 PM

More Allivet Customer Service Contacts

There are of course other ways to contact Allivet customer service besides the phone. Below we list the best ones, by medium.

Allivet Customer Help Desk / Web Support

allivet.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Allivet customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Allivet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allivet agent. This phone number is Allivet's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-500-9944 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Allivet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Allivet has 1 phone number. It's not always clear what is the best way to talk to Allivet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Allivet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allivet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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