A:Press 2, then 2 then enter phone number.Our free phone can also navigate phone menus to get a live human at Alagasco for you.
Q:
Does Alagasco offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-4:30pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Alagasco below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Alagasco phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2, then 2 then enter phone number
Below are some clips we've found from Alagasco's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Spire.
We're happy to help you.
To report the smell of gas, a service outage, or other emergency, press one.
Otherwise, stay on the line to hear more options.
If you're a current Spire customer, press two."
Excerpt from a call with Alagasco
Tuesday, March 26, 2024 7:39 PM
What are the hours and when should I call?
Alagasco operates the call center for this 800-292-4008 phone number Mon-Fri 8am-4:30pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 184 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Alagasco call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alagasco phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alagasco staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Alagasco is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 184 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Alagasco is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alagasco staffs the call center well on Thursday.
Why Customers Call Alagasco
If you have time to do a bit of reading before you call Alagasco, we recommend you read over some of our problem-specific articles.
Alagasco provides a comprehensive range of services to meet your natural gas needs. Primarily, we offer safe and reliable natural gas supply and delivery to residential, commercial, and industrial customers. Our services include new gas line installations, gas meter upgrades and replacements, appliance repairs, and gas leak detection and repair. We also provide convenient billing options, including online payment and budget billing. Alagasco offers assistance programs for customers facing financial hardships, as well as energy efficiency programs to help customers save on their gas usage and reduce their environmental impact. Our dedicated customer service team is available to answer any questions or concerns you may have, ensuring a seamless experience for all your natural gas requirements.
Yes, Alagasco does offer budget billing as a convenient payment option for customers. Budget billing is a program designed to help customers manage their natural gas bills by spreading out their annual energy costs into equal monthly payments. Through budget billing, customers can avoid seasonal fluctuations and have more predictable monthly bills. The program calculates your monthly payment based on past usage, taking into account expected changes in weather and energy prices. By enrolling in budget billing, customers can better plan and budget their expenses throughout the year. It provides peace of mind and eliminates the surprises associated with varying gas bills. Alagasco strives to offer flexible and customer-friendly payment options that meet the diverse needs of its customers.
Click the link above to get answers to just about any Alagasco customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Alagasco Customer Service Contacts
There are of course other ways to contact Alagasco customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Alagasco customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Alagasco's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alagasco agent. This phone number is Alagasco's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-292-4008 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Alagasco first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alagasco has 1 phone number. It's not always clear what is the best way to talk to Alagasco representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Alagasco. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alagasco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.