The Maids Customer Service

Phone Number & Contact Info

The Maids's Best Phone Number

800-843-6243
Toll-free·Calls Customer Service·Most popular The Maids number
Q:

How do I talk to a live human at The Maids?

A:Calling this The Maids number should go right to a real human being
Q:

Does The Maids offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

The Maids Customer Phone Numbers

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Maids phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this The Maids number should go right to a real human being
In fact, much of this information on this page is superfluous because this The Maids phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

The Maids operates the call center for this 800-843-6243 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Maids phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Maids staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Maids is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call The Maids

In summation, the best day to call The Maids is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Maids staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call The Maids

If you have time to do a bit of reading before you call The Maids, we recommend you read over some of our problem-specific articles.

Is The Maids bonded and insured?

Yes, The Maids is fully bonded and insured to provide peace of mind to our valued clients. We understand that trust and security are essential when inviting a cleaning service into your home, which is why we have taken the necessary precautions to ensure that our clients are protected. Our bonding coverage guarantees financial protection in the event of any damages or theft that may occur during our services. Additionally, our insurance coverage protects both our clients and our employees in case of any accidents or injuries on the job. By being bonded and insured, we aim to build trust and provide the highest level of professional cleaning services without any worries or risk.

What is The Maids' cancellation policy?

The Maids' cancellation policy ensures flexibility and convenience for our valued customers. If you need to cancel or reschedule your appointment, we kindly request a 24-hour notice to avoid any inconvenience. Should you need to cancel within 24 hours of your scheduled service, a cancellation fee may be applicable. We understand that unforeseen circumstances may arise, and our team will work with you to find a suitable resolution. Our goal is to provide exceptional service tailored to your needs, and we appreciate your understanding and cooperation in adhering to our cancellation policy. For any further inquiries or to manage your appointment, please don't hesitate to reach out to our friendly customer service team.

What services does The Maids offer?

The Maids offers a wide range of professional cleaning services to cater to all your needs. Our skilled and trained team of cleaning experts are available to tackle various tasks, ensuring your home is spotless and inviting. We provide comprehensive house cleaning services, including dusting, vacuuming, mopping floors, sanitizing bathrooms, and tidying up bedrooms. In addition to regular cleaning, we also offer specialty services such as carpet cleaning, window washing, and deep cleaning for move-outs or special occasions. Our flexible scheduling options allow you to choose the frequency and duration of service that suits you best. With The Maids, you can trust that our dedicated staff will go above and beyond to deliver exceptional results and exceed your expectations.

Top The Maids customer service problems

Click the link above to get answers to just about any The Maids customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More The Maids Customer Service Contacts

There are of course other ways to contact The Maids customer service besides the phone. Below we list the best ones, by medium.

The Maids Customer Help Desk / Web Support

maids.com - Customer Service
Online customer service support
As a last, sometimes only, resort- The Maids customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is The Maids's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Maids agent. This phone number is The Maids's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-843-6243 include and other customer service issues. Rather than trying to call The Maids first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Maids has 2 phone numbers. It's not always clear what is the best way to talk to The Maids representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Maids. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Maids. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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