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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on eSaleRugs.com, it can be difficult to cancel or change it. The policies regarding order cancellations or modifications may vary depending on the specific circumstances surrounding the order. Generally, eSaleRugs aims to process orders quickly to ensure timely delivery, which can limit the window of opportunity for making changes. If you find yourself needing to cancel or modify your order, it is often recommended to act as quickly as possible. Visit the eSaleRugs website to locate specific information about their order cancellation policy, as it may provide helpful details on what steps to take and any potential fees involved. In many cases, you may need to get in touch with their customer service team to discuss your situation. You can typically find their contact information on the website. It is important to keep in mind that once an item has entered the shipping process, it may not be possible to make changes or cancel the order.
Answered Aug 16th 2025

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