eHobbies.com Customer FAQ

If your package is damaged during shipping, please contact our customer service team as soon as possible. Be prepared to provide details...

At eHobbies.com, we understand that timely delivery is crucial for customer satisfaction. The estimated delivery time for your order Once your order is shipped, the delivery time will vary based on the shipping method you choose during checkout. We offer both standard and expedited shipping options to accommodate your needs. Standard shipping typically takes between 3 to 7 business days, whereas expedited shipping can deliver your items within 1 to 3 business days. Please keep in mind that unforeseen circumstances like weather conditions or shipping carrier delays might cause slight delivery delays beyond our control. Rest assured, we work diligently to ensure prompt delivery and will provide you with tracking information to monitor your order's progress....

Yes, eHobbies.com offers international shipping to select countries worldwide. By expanding our services globally, we aim to provide...

Yes, you can easily track the status of your order on eHobbies.com. Once you have successfully placed an order, you will receive an...

eHobbies.com accepts a variety of payment methods to provide convenience to customers. We accept all major credit cards such as Visa,...

Yes, you can cancel or change your order after it has been placed, but please note that we can only accommodate changes or cancellations...

Our return policy at eHobbies.com is designed to ensure customer satisfaction. We understand that sometimes a product may not meet If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item for a full refund or exchange. To initiate a return, simply contact our customer support team, and they will guide you through the process. Please note that the item must be in its original packaging and in unused condition to be eligible for a return. In the case of damaged or defective items, we will cover the return shipping costs. However, if the return is due to a change of mind or a non-defective item, the customer will be responsible for the return shipping fees. At eHobbies.com, we strive to provide a seamless shopping experience and ensure that you are completely satisfied with your purchase....

Yes, there are certain restrictions on what items can be shipped by eHobbies.com. We comply with local and international regulations...

Yes, we offer gift wrapping services for your convenience. At eHobbies.com, we understand the importance of presentation when it comes...

Yes, we offer various discounts and promotions at eHobbies.com to provide our customers with great value. We frequently run sales and...