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What happens if I am not available to receive my package?

Asked 2 years ago
If a person is not available to receive their package from Yodel, the delivery process typically follows specific procedures. The courier will usually leave a card at the delivery address, informing the recipient that they attempted a delivery. This card will often include instructions on how to proceed, including options for rescheduling the delivery or arranging for the package to be held at a local Yodel depot for collection. In many cases, Yodel allows recipients to select an alternative delivery preference, such as leaving the parcel with a neighbor, at a safe location, or rebooking the delivery for a more convenient time. It is important for individuals to check the details on the card left by the courier or refer to Yodel's website for the most current information regarding their delivery options. Each situation may vary, so it is advisable to be aware of the specific guidance provided for missed deliveries.
Answered Jun 14th 2025

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