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Wigs.com Customer FAQ

Top Answers & How-to Guides

What is Wigs.com's Phone Number?

The question we are asked most often is about how to talk to Wigs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Wigs.com Customer Questions

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Wig Types and Features

What types of wigs are available on Wigs.com?

Wigs.com boasts a wide variety of wigs including synthetic and human hair options, catering to different preferences and...
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What is the difference between synthetic and human hair wigs?

The main distinction between synthetic and human hair wigs is their composition. Synthetic wigs use artificial fibers that...
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Are wigs adjustable for a secure fit?

Yes, Wigs.com offers wigs that include adjustable components like straps and hooks, ensuring a secure and comfortable fit for...
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How do I determine my wig size?

To determine your wig size accurately, measure your head's circumference, then gather additional measurements from the hairline...
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Wig Care and Maintenance

Can I style my wig with heat tools?

Stylizing a wig with heat depends on its material; synthetic wigs often cannot handle heat, while heat-friendly synthetics can...
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What is the average lifespan of a wig?

The lifespan of a wig varies based on its type, material quality, and maintenance. Human hair wigs can last from six months to...
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Can I dye my wig?

Dyeing a wig depends on its material. Synthetic wigs are not recommended for dyeing due to potential damage, while human hair...
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What accessories do I need for wig care?

To care for a wig properly, essential accessories include a wig stand or mannequin head for storage, a soft brush or wide-tooth...
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Wig Services and Shipping

Do you offer wig customization services?

Wigs.com does not offer customization services, but they provide a wide range of wigs in various styles and colors. Customers...
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How long does shipping take for wig orders?

Shipping times for wig orders from Wigs.com depend on the selected shipping method and destination. Standard shipping usually...
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Do you offer international shipping?

Wigs.com does provide international shipping options, but specifics such as available countries and costs can differ. To get...
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Do you offer a wig exchange program?

Wigs.com does not have a dedicated wig exchange program, but they do have a return policy for unsatisfactory purchases....
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Shopping Experience

What is the return policy for wigs?

Wigs.com has a return policy that permits returns within a specific period, usually thirty days, provided the wigs are unworn...
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Can I try on wigs before purchasing?

Wigs.com does not have physical stores for trying on wigs, but it offers detailed product info and a 30-day return policy for...
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We look to the Wigs.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wigs.com issues reported to GetHuman
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