In a nutshell: If you placed an order from Wayfair and want to cancel it, there are several steps you can take to learn if it's possible.
If you placed an order from Wayfair and want to cancel it, there are several steps you can take to learn if it's possible.
Visit the Wayfair website.
Scroll down on the main page of the Wayfair website until you find the "Customer Service" section.
Locate the "Help Center" line under the "Customer Service" section.
Click on "Help Center," which will take you to the "Help and Contact" page.
Scroll down on the "Help and Contact" page until you find the "Cancel Items" section. It says, "Request a cancellation before your item ships" underneath it.
Click on the right-pointing arrow in the "Cancel Items" box. You'll be taken to the log-in page.
Log in to your Wayfair account.
Complete the provided steps to cancel the Wayfair order. If "Cancel" isn't showing next to the item, it likely means you cannot cancel the order. Additionally, certain items aren't available for cancelation. If you need additional assistance, please move on to the next step.
If you can't cancel your order, contact the Wayfair customer service team for more information.
It's important to note that Wayfair tends to ship out its items quickly, so prompt action is important if you decide to cancel one of your orders. While you can certainly contact the Wayfair customer service team if you don't see a "cancel" option next to your item, it may already be too late. However, you can still contact them to learn more about what you can do with your order going forward if canceling isn't an option and you don't want to keep it.
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