Having a peace of mind in knowing you have a cover to attend to you when you develop a breakdown is crucial. Additionally, you are safe knowing that the technician will maintain your vehicle's warranty with the repair at a certified Volkswagen dealer.
Does Volkswagen Have Roadside Assistance?
Just as nothing is a hundred percent risk-free proof, you can have a vehicle breakdown even when actively upholding proper measures. Additionally, it can come when you least expect it and is quite an unfortunate circumstance. However, the Volkswagen roadside assistance program has your back whenever you need it.
When contacting the Volkswagen roadside assistance personnel, you should have information on several items as outlined below:
There are several emergency cases that you can have when your Volkswagen breaks down. Typically, the broad classification will fall under mechanical services delivery, accident service delivery, and even your psychological support. The psychological support encompasses the confidence that a VW roadside assistance team will attend to you until your vehicle is running.
Mechanical Services
When your Volkswagen breaks down in the middle of your journey due to mechanical defects, you don't have to worry. The Volkswagen roadside assistance cover will provide services depending on the nature of your breakdown.
For instance, if your Volkswagen vehicle becomes immobile, the personnel will tow your vehicle to the nearest genuine Volkswagen service station. Additionally, you can also receive fuel delivery if you run out of gas before arriving at your destination. However, you will account for the cost of fuel.
Additionally, if your vehicle's battery goes down, you can receive a jump start service. Sometimes, the forgetful nature can catch up with you, and you forget your keys inside your Volkswagen. While you will meet the repair cost of damages that occur from gaining entry, the technician will help you access your keys.
Moreover, you can also receive a flat tire change. It is applicable when you have a spare tire with you. The technician will replace the flat tire or tow your vehicle if need be.
Accident Assistance
In the unfortunate event of an accident, several aspects come into play. For instance, the Volkswagen roadside assistance plan personnel will coordinate the relevant institutions essential in the face of an accident. These parties include the police, ambulance, and even your automobile insurance company.
Furthermore, you can also receive help on hospital admission when you need further medical attention.
The Volkswagen Roadside Assistance Cover Timeline
The Volkswagen roadside assistance plan is free for you. In the cover, you are eligible to obtain services when you purchase a new Volkswagen vehicle for up to three years. Additionally, it may also entail covering a distance of 36000 miles. However, the VW cover's validity holds up to whichever comes first between the ownership duration and the distance coverage.
If you have a certified pre-owned Volkswagen, you may receive two or three years of free VW roadside assistance plan depending on the time of your initial coverage. Therefore, if your certified pre-owned VW vehicle is less than three years old, the validity of your VW road assistance plan begins when the initial cover duration expires.
GetHuman has been working for over 10 years on sourcing information about big organizations like Volkswagen in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Does Volkswagen Have Roadside Assistance? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.