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What is the cancellation policy for membership?

Asked 2 years ago
Virgin Active's cancellation policy generally depends on the type of membership plan that a member has selected. Typically, there is a minimum membership period, often lasting between 12 to 18 months. During this time, members may not be able to cancel their memberships without incurring fees. Once the minimum term has been fulfilled, members may have the option to cancel their memberships. However, it is important for members to note that a cancellation notice is generally required, which is usually set at thirty days. This means that members need to express their intent to cancel their membership at least thirty days in advance of the desired cancellation date. If a member decides to cancel before completing the minimum term, they may be subject to an early termination fee. The exact amount and specific conditions surrounding this fee can vary based on the member's contract and local regulations. To ensure that members have the most accurate and up-to-date information regarding their cancellation policy, it is advisable to refer to the current Virgin Active web page or check the specific terms outlined in the membership agreement. This way, members can understand the implications of cancelling their membership and any responsibilities they may have.
Answered Jul 31st 2025

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