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Vicroads Customer FAQ

Top Answers & How-to Guides

What is Vicroads's Phone Number?

The question we are asked most often is about how to talk to Vicroads customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Vicroads Customer Questions

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Driver's License

How do I renew my driver's license?

To renew a driver's license with VicRoads, one should verify eligibility first. Renewals can often be done online, at customer...
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How can I update my address on my driver's license?

To update an address on a driver's license, individuals must gather documents that confirm the new address and then complete...
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What are the penalties for driving without a valid license in Victoria?

In Victoria, driving without a valid license results in significant penalties, including financial fines that vary based on the...
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Vehicle Registration

What documents do I need to bring to register a vehicle?

To register a vehicle in Victoria, one needs to provide proof of identity, ownership documentation, the vehicle's VIN, evidence...
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What are the fees for registering a vehicle?

Vehicle registration fees with VicRoads differ based on vehicle type, weight, and registration status. They typically comprise...
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What are the steps to transfer vehicle ownership?

Transferring vehicle ownership in Victoria involves completing a Notice of Disposal and a Vehicle Registration Transfer form,...
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Can I complete vehicle registration online through Vicroads?

Yes, individuals can register vehicles online through VicRoads, including renewals and updates, if specific criteria are met....
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Permits and Licensing

What are the requirements for getting a learner's permit?

To obtain a learner's permit in Victoria via VicRoads, applicants must be at least sixteen years old and provide proof of...
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What are the steps to obtain a heavy vehicle license?

In Victoria, obtaining a heavy vehicle license requires holding a valid car license, passing a knowledge test, completing a...
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What information do I need to apply for a motorcycle learner's permit?

To obtain a motorcycle learner's permit from VicRoads, applicants must be 18 or older, provide valid identification like a...
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Driving Records and Services

How can I access my driving record through Vicroads?

To view your driving record through VicRoads, you can use their online platform. You need to visit their website and provide...
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Are there services for people with disabilities offered by Vicroads?

Vicroads offers various services to support people with disabilities, including Mobility Parking Permits for easier access and...
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Vicroads issues reported to GetHuman
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