Vicroads Customer Service Issues

I am looking to obtain a learner's permit license. I have already prepared for the practice learner's permit test and now I am ready to take the actual test online. I visited the VicRoads website and clicked on booking a learner's permit test. Could someone please explain the procedure? Will I be able to complete the 32-question learner's permit test online, or do I need to go to VicRoads in person? Is it a theory or practical test? I am unsure if it's an online process. Will the format be similar to the computerized practice tests I have taken at home? I appreciate any clarification on this matter as I find it a bit confusing. Thank you.

I currently reside outside of Australia and required a full history report for immigration reasons. I urgently need this document. Could you kindly email it to [redacted]? I have an active "myvicroads account" as well. I made the payment and submitted the request on November 20th. The receipt number is [redacted]20. I am eagerly anticipating your prompt reply. Thank you.

To the Belinda Resolution Team, I, Terry W Burns of 10 Meadow Lane, Ferntree Gully, Victoria, am requesting the cancellation of my car registration, license plate xbu327 - Maroon Commodore Wagon, due to the absence of a Roadworthy Certificate. I have been granted 2 extensions previously and am providing an update on my vehicle's maintenance for your records. I have recently replaced the following parts in my car: - Ignition Barrel - Wiper Blades - Fuel Filter - Oil Filter - Engine Oil - Air Filter - 6 Spark Plugs - 6 Coils - Gasket There are additional repairs needed, and I kindly ask for a 2-week extension for the following reasons: 1. I have a commitment to scatter my daughter's ashes in Noosa on March 13th. 2. Despite seeking quotes from 3 mechanics since late December, I have yet to receive them. A colleague will assist with the repairs. 3. My business has suffered a substantial loss of about 70% due to the pandemic. 4. Parts ordered from overseas via eBay are still pending, as they offer more cost-effective options than local suppliers. I aim to obtain the Roadworthy Certificate before my trip to Noosa. Warm regards, Terry Burns

Late Vehicle Registration Renewal Hello, I recently discovered that the registration for our work van expired on 6/2/[redacted]. I understand that it is past the 3-month grace period, but due to personal circumstances and the overwhelming situation, I missed the deadline. The individual who usually handled these payments, my late mother-in-law, passed away over a year ago, and my father-in-law (also the owner) struggles to keep up with such matters. I am reaching out in the hopes that there might be an exception or a way to assist us during these challenging times, as it is financially burdensome for us to deal with the consequences now. Avoiding unnecessary exposure by not having to bring the van in for a roadworthy test would be greatly appreciated, especially given the current situation with COVID-19. We have undergone multiple tests and can provide documentation if necessary. Any help you could provide promptly would be immensely appreciated, and I am ready to pay the registration fees without delay. Thank you for your understanding. Vehicle details: White Iveco, Rego number 51694F

Hello. I'm Sushmita Shrestha. I have completed my in-person learners and hazard perception tests. During my learner's test, my overseas driving license was verified, and I was told I could drive with it instead of getting an Australian learner permit. Now, I would like to inquire about obtaining an Australian learner permit as I originally intended. If possible, I would like to proceed with this request. Thank you. Best regards, Sushmita S.

Hello, This is Inamul Hasan Zaid Syed. I scheduled a license appointment in Dandenong over the phone with one of your representatives for Monday, October 30th at 9 am. I paid the appointment fee during the call. However, I have not received any confirmation email or details about the appointment such as the location or appointment number. Could you please assist me with this promptly as my appointment is scheduled for tomorrow morning, October 30th? Thank you.