The question we are asked most often is about how to talk to Verizon Repair customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Late at night my TV pixelates and the voices are distorted. This is NOT the tv because it's new. It happened with our last tv. It happens only in my bedroom. Could it be the Verizon box that its connected to?
Yes, it could be an issue with the Verizon box it's connected to. Pixelation and distorted audio are often signs of a problem with the set-top box or the signal it is receiving.
Asked Jul 19, 2024 11:32 PM
I am not able to receive incoming phone call, nor phone out. This has been going on for over 24 hours.
We're sorry to hear about your issue. This could stem from several possible reasons such as network issues, software problem, or device issues. For a quick fix, try switching your phone off and on. You could also test your device in Safe Mode, which can help you pinpoint if the issue is because of third party apps. If these simple steps don't solve the problem, it's best to perform a factory reset as the last resort. But remember to backup your data before doing that. If these steps still don't help, the problem might be with your network service and it would be necessary to contact Verizon Repair for further assistance.
Asked Apr 20, 2024 8:44 PM
Help me with my Verizon Repair customer service issue
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