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Unitil Corporation Customer FAQ

Top Answers & How-to Guides

What is Unitil Corporation's Phone Number?

The question we are asked most often is about how to talk to Unitil Corporation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there an online portal to manage my Unitil account?

Yes, Unitil provides customers with an online portal to conveniently manage their accounts. Through the online portal, customers can...

What is the emergency contact number for Unitil?

The emergency contact number for Unitil Corporation is 1-800-852-3339. This number should be used in case of gas leaks, power outages,...
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Outage Reporting

How do I report a power outage?

To report a power outage, customers can contact Unitil Corporation through their dedicated outage reporting line. Customers should...
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Services Provided

What services does Unitil Corporation provide?

Unitil Corporation provides a range of services to meet its customers' energy needs. As a regulated utility company, Unitil delivers...
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Billing Options

What are the payment options for my Unitil bill?

Unitil offers several convenient payment options for its customers. You can choose to pay your bill online through their secure website,...
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Service Transfer

Can I transfer my service to a new address?

Yes, you can transfer your service to a new address. Unitil Corporation offers a convenient and hassle-free process for transferring...
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Rates

What are the rates for Unitil's services?

The rates for Unitil's services vary depending on several factors, including the specific location, type of service, and customer category....
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Energy Efficiency

Are there any rebates or incentives available for energy efficiency upgrades?

Yes, Unitil offers several rebates and incentives for energy efficiency upgrades. Customers can take advantage of the residential energy...
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Customer Service Response

What is the average response time for customer service inquiries?

The average response time for customer service inquiries at Unitil Corporation is approximately 24 to 48 hours. We strive to provide...
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Account Management

Is there an online portal to manage my Unitil account?

Yes, Unitil provides customers with an online portal to conveniently manage their accounts. Through the online portal, customers can...
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Emergency Contact

What is the emergency contact number for Unitil?

The emergency contact number for Unitil Corporation is 1-800-852-3339. This number should be used in case of gas leaks, power outages,...
Read more

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