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UnitedHealth Customer FAQ

Top Answers & How-to Guides

What is UnitedHealth's Phone Number?

The question we are asked most often is about how to talk to UnitedHealth customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does UnitedHealth offer dental and vision insurance?

Yes, UnitedHealth offers dental and vision insurance. They understand that oral and eye health are important aspects of overall wellness....
Ask any question you have about UnitedHealth customer service, get an answer now.
Contact UnitedHealth customer service

Finding a Doctor

How can I find a doctor in my network?

To find a doctor in your network, you can visit the provider directory on our website or contact our customer service team for assistance....
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Can I still use my current doctor with UnitedHealth insurance?

Yes, you can use your current doctor with UnitedHealth insurance. UnitedHealth has a wide network of providers, including doctors,...
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Filing Claims

What is the process for filing a claim?

To file a claim with UnitedHealth, you can typically do so online, by mail, or by phone. You will need to provide details such as the...
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Insurance Plans

What health insurance plans does UnitedHealth offer?

UnitedHealth offers a wide range of health insurance plans to cater to diverse needs. These plans encompass various categories, including...
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Deductibles Explained

What is a deductible and how does it work?

A deductible is the amount a person must pay out-of-pocket for healthcare services before their insurance coverage kicks in. Think...
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Prescription Coverage

What is UnitedHealth's coverage for prescription medications?

UnitedHealth offers comprehensive coverage for prescription medications. Their coverage for prescriptions is tailored to meet the unique...
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Preventive Services

Are preventive services covered under UnitedHealth plans?

Yes, UnitedHealth plans do provide coverage for preventive services. UnitedHealth understands the importance of preventive care in...
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Pre-existing Conditions

What is the UnitedHealth policy on pre-existing conditions?

UnitedHealth is committed to providing comprehensive health insurance coverage to individuals with pre-existing conditions. As per...
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Coverage Restrictions

Are there any restrictions on coverage for certain medical procedures or treatments?

Yes, there may be certain restrictions on coverage for specific medical procedures or treatments depending on the individual's health...
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Dental and Vision

Does UnitedHealth offer dental and vision insurance?

Yes, UnitedHealth offers dental and vision insurance. They understand that oral and eye health are important aspects of overall wellness....
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Help me with my UnitedHealth customer service issue

Ask any question you have about UnitedHealth customer service. We will do our best to get you answers right away.
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