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US Food & Drug Administration Customer FAQ

Top Answers & How-to Guides

What is US Food & Drug Administration's Phone Number?

The question we are asked most often is about how to talk to US Food & Drug Administration customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent US Food & Drug Administration Customer Questions

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Regulatory Role

What is the role of the US Food & Drug Administration?

The US Food and Drug Administration plays a vital role in safeguarding public health by ensuring the safety and effectiveness...

What types of products does the FDA regulate?

The United States Food and Drug Administration oversees a diverse range of items, including food, dietary supplements,...

Are cosmetic products regulated by the FDA?

The FDA regulates cosmetics, but does not require pre-market approval. Companies ensure safety while the FDA monitors for...

Does the FDA regulate dietary supplements?

The FDA regulates dietary supplements as a food category, not pre-approving them like drugs. Manufacturers must ensure safety...

What is the FDA's role in tobacco product regulation?

The FDA is essential in regulating tobacco products to safeguard public health, following the Family Smoking Prevention and...

Consumer Information

Can the FDA give me medical or dietary advice?

The FDA does not offer personal medical or dietary advice, focusing instead on ensuring product safety and efficacy....

Can I import medications or dietary supplements for personal use?

The US Food and Drug Administration allows personal importation of limited supplies of approved medications or dietary...

What is the FDA's stance on genetically modified organisms (GMOs) in food?

The FDA takes a science-based approach towards regulating GMOs in food, affirming their safety and equal oversight with...

What are the FDA's guidelines for food labeling?

The FDA has established extensive guidelines for food labeling that include requirements for Nutrition Facts panels, ingredient...

What information is available about clinical trials approved by the FDA?

The US Food and Drug Administration offers extensive information on approved clinical trials that is useful for researchers,...

Safety and Efficacy

Are over-the-counter drugs safe to use without a prescription?

Over-the-counter medications are typically safe when used as directed and evaluated by the FDA for safety and effectiveness....

What is the process for reporting adverse reactions to drugs or products?

The procedure for reporting adverse drug reactions involves documenting details like the product name and dosage. Healthcare...

How does the FDA ensure the safety of new drugs?

The FDA has a detailed approach for ensuring new drugs' safety and effectiveness, starting from laboratory testing to...

How does the FDA evaluate the efficacy of medical products?

The FDA evaluates medical products through a detailed process involving preclinical studies, clinical trials, and comprehensive...

What steps does the FDA take when a food recall is necessary?

When a food recall is necessary, the FDA assesses the public health threat, coordinates with the manufacturer for prompt...
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