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U.S. Passport Agency Customer FAQ

Top Answers & How-to Guides

What is U.S. Passport Agency's Phone Number?

The question we are asked most often is about how to talk to U.S. Passport Agency customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent U.S. Passport Agency Customer Questions

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Application Process

How to Get a Replacement Passport from the Us Passport Agency?

To replace a damaged, lost, or stolen U.S. passport, visit a passport acceptance facility with the right paperwork, proof of...

What documents do I need to apply for a U.S. passport?

To apply for a U.S. passport, one needs proof of citizenship, a valid government-issued photo ID, a passport-sized photo, and a...

Can I apply for a U.S. passport for my child?

A parent or legal guardian can indeed apply for a child's U.S. passport, but both must generally be involved for children under...

What is the process for getting a passport for a minor?

The process for obtaining a passport for a minor requires completing Form DS-11, in-person submission by both parents or...

How do I check the status of my passport application?

To check the status of a passport application, individuals should visit the official website of the U.S. Department of State,...

Fees and Processing

What are the fees for a U.S. passport?

U.S. passport fees depend on the type requested and processing options. Typically, an adult passport book costs around one...

How long does it take to process a U.S. passport application?

The processing duration for a U.S. passport application varies based on several factors, including demand and the type of...

Can I expedite my U.S. passport application?

Yes, individuals may expedite their passport application through the U.S. Passport Agency, typically receiving it in about two...

Passport Validity and Uses

What is the validity period of a U.S. passport?

The validity of a U.S. passport varies with the holder's age. Adults have a ten-year validity, while minors under sixteen...

Can I use my U.S. passport for international travel?

A U.S. passport is crucial for international travel as it confirms citizenship and allows entry into other countries. Ensure it...

What is the difference between a passport book and a passport card?

A passport book allows for international air, land, and sea travel and contains pages for visas and stamps, while a passport...

Name Changes and Renewals

Can I change the name on my U.S. passport?

Yes, it is possible to modify the name on a U.S. passport due to legal name changes. Applicants need to complete the...

Can I renew my passport by mail?

Yes, a U.S. passport can be renewed by mail if specific eligibility criteria are satisfied, like having a current undamaged...

Issues and Solutions

What are the photo requirements for a U.S. passport?

The U.S. Passport Agency mandates specific photo guidelines for applicants, including color photos measuring 2 x 2 inches,...

What should I do if my passport is lost or stolen?

If a passport is lost or stolen, it's crucial to report it immediately to the U.S. Department of State by completing the...

What should I do if my passport application is denied?

If a passport application is denied, one should review the provided reasons, determine the issues, gather necessary documents,...
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