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What should I do if my trip is canceled or I need to extend it?

Asked 5 months ago
If a trip is canceled or if an extension is needed, there are specific steps one can take to manage the situation. In the event of a cancellation, it is important to access the Turo app or website, where users can view their upcoming reservations. There is typically an option to cancel the trip directly through the platform. When canceling, it is advisable to review the cancellation policy associated with the reservation, as fees may apply depending on the timing of the cancellation. If an extension is required, the procedure is somewhat similar. Users can also go through the Turo app or website to extend their reservation. This often involves selecting the desired new dates and confirming the extension with the vehicle owner. It is essential to note that extensions may be subject to the owner’s approval and availability, so it is prudent to initiate the request as soon as possible. For further assistance or specific queries, it is always beneficial to refer to Turo's current web page for relevant information or contact details. This will ensure that all options are understood and the best course of action is taken.
Answered Jul 2nd 2025

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