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TriMet Customer FAQ

Top Answers & How-to Guides

What is TriMet's Phone Number?

The question we are asked most often is about how to talk to TriMet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on food or drink on TriMet vehicles?

Yes, there are restrictions on food and drink on TriMet vehicles. Passengers are not allowed to consume open containers of alcohol...
Ask any question you have about TriMet customer service, get an answer now.
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Fares and Passes

What is the cost of riding TriMet?

The cost of riding TriMet varies depending on several factors. For adult passengers, a 2.5-hour ticket costs $2.50, while a day pass...
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Where can I buy tickets or passes?

You can purchase TriMet tickets or passes at various convenient locations. Ticket vending machines are available at MAX stations, where...
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Does TriMet offer any discount programs?

Yes, TriMet offers various discount programs to make public transportation more affordable for certain demographics. We have programs...
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Schedules and Routes

Where can I find the TriMet bus schedule?

You can easily access the TriMet bus schedule through multiple platforms. Firstly, you may visit the official TriMet website and navigate...
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What are the peak hours for TriMet?

The peak hours for TriMet, the public transit agency in Portland, Oregon, typically occur on weekdays from 6:30 am to 9:00 am and from...
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Bicycles

Can I bring my bicycle on TriMet vehicles?

Yes, you can bring your bicycle on TriMet vehicles. TriMet welcomes bikes on buses, MAX trains, WES Commuter Rail, and the Portland...
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Pets

What are the rules for bringing pets on TriMet?

Pets are welcome on TriMet under certain guidelines. Small pets, such as cats and dogs, are allowed to travel on TriMet buses and trains...
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Accessibility

How does TriMet accommodate individuals with disabilities?

TriMet is committed to providing accessible transportation for individuals with disabilities. We offer a range of accommodations to...
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Rules and Regulations

Are there any restrictions on food or drink on TriMet vehicles?

Yes, there are restrictions on food and drink on TriMet vehicles. Passengers are not allowed to consume open containers of alcohol...
Read more

Help me with my TriMet customer service issue

Ask any question you have about TriMet customer service. We will do our best to get you answers right away.
We look to the TriMet issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TriMet issues reported to GetHuman
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